2023 Jeep Grand Cherokee Reliability Data: Problems & Recalls
Caution The 2023 Jeep Grand Cherokee has a complaint index of 70, ranks 7th worst of 21 model years, and carries a Caution verdict. It has 386 complaints, 21 recalls, and its top problem area is the electrical system at 47% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 70/100
- #7 of 21 Grand Cherokee years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 386
- unique NHTSA reports
- Recalls
- 21
- 1 Park Outside
- Crashes
- 14
- reported in complaints
- Fires
- 3
- Injuries
- 17
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 22
- 19 city / 26 hwy
- Injuries / deaths
- 17 / 1
Top 2023 Jeep Grand Cherokee problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System183 (47%)
- Engine97 (25%)
- Other66 (17%)
- Suspension, Wheels & Tires64 (17%)
- Fuel System53 (14%)
- Collision Avoidance & Cameras47 (12%)
- Steering42 (11%)
- Transmission & Powertrain38 (10%)
- Brakes28 (7%)
- Lane Departure14 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Airbags fail to deploy in frontal or head-on collisions, leaving occupants injured despite significant vehicle damage.
- Brakes lock up unexpectedly during slow-speed stops in slippery conditions, causing loss of control.
- Brake pedal pressure fades while stopped on an incline, letting the vehicle roll into the car ahead and stall on impact.
- Forward collision and pedestrian braking systems fail to detect pedestrians in crosswalks despite a functioning-looking radar sensor.
- Blind-spot and parking sensors fail to warn of nearby obstacles, leading to low-speed collisions.
- Steering wheel reportedly detaches or collapses without warning, causing a rollover.
2023 Jeep Grand Cherokee recalls
21 NHTSA recall campaigns list this model year.
- NHTSA 26V562000Sep 1, 2026Suspension, Wheels & Tires328,381 vehicles
Suspension:rear:springs:coil springs
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
- NHTSA 26V413000Jun 30, 2026Transmission & Powertrain7 vehicles
Power train:automatic transmission:gear position indication (prndl)
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
- NHTSA 26V328000May 21, 2026Airbags419,035 vehicles
Air bags: air bag/restraint control module:software
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
2023 Jeep Grand Cherokee fuel economy and fuel cost
- City
- 19 MPG
- Highway
- 26 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $2,950
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other Grand Cherokee years
Frequently asked questions
- Is the 2023 Jeep Grand Cherokee reliable?
- Compared with other Grand Cherokee model years, 2023 ranks 7th worst out of 21 years tracked, with a complaint index of 70 and a Caution verdict. NHTSA lists 386 complaints and 21 recalls for this year.
- What is the biggest problem with the 2023 Jeep Grand Cherokee?
- The electrical system is the top problem area, accounting for 47% of complaints (183 complaints), with a median failure mileage of 21,545 miles.
- Does the 2023 Jeep Grand Cherokee have recalls?
- Yes, NHTSA lists 21 recall campaigns for the 2023 model year, covering suspension coil springs, transmission shifter software, airbag control module software, seat head restraints, and the HVAC blower motor. None are do-not-drive recalls.
- How does the 2023 Grand Cherokee compare to the worst model years?
- Its complaint index of 70 is lower than 2014 (100), 2012 (90), and 2015 (95), all rated Avoid, but higher than years like 2017 (20) and 2010 (0), which are rated Best.
- What is the fuel economy of the 2023 Jeep Grand Cherokee?
- EPA rates it at 22 mpg combined (19 city / 26 highway), with an estimated annual fuel cost of $2,950.