YearToAvoid

2023 Jeep Grand Cherokee Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

73/100

#5 most-complained of 16 Grand Cherokee years

The 2023 Jeep Grand Cherokee has a Complaint Index of 73, ranking it 5th worst out of 16 model years, with a 'Caution' verdict. It has 386 complaints, 21 recalls, and 14 crashes reported to NHTSA, with Electrical System issues making up 47% of complaints.

Complaints
386
Recalls
21
Crashes / fires
14 / 3
Injuries / deaths
17 / 1
NHTSA overall rating
Not rated
EPA combined MPG
22
19 city / 26 hwy

Top 2023 Jeep Grand Cherokee problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System183 (47%)
  2. Engine97 (25%)
  3. Other66 (17%)
  4. Suspension, Wheels & Tires64 (17%)
  5. Fuel System53 (14%)
  6. Collision Avoidance & Cameras47 (12%)
  7. Steering42 (11%)
  8. Transmission & Powertrain38 (10%)
  9. Brakes28 (7%)
  10. Lane Departure14 (4%)

What owners report

  • Owners report airbags failing to deploy during head-on and other collisions, sometimes resulting in a total loss of the vehicle.
  • Some describe the brake system suddenly losing pressure or engaging brake assist unexpectedly, causing the vehicle to slide or roll into another car.
  • Owners report the pedestrian emergency braking and radar sensors failing to detect pedestrians or obstacles, leading to collisions.
  • Blind spot and parking warning systems reportedly failed to alert drivers before backing into objects.
  • Some describe the steering wheel collapsing without warning while driving, leading to a rollover.
  • Owners report the engine randomly accelerating, revving, and slipping into neutral, sometimes on the highway.
2023 Jeep Grand Cherokee complaints: complaints filed per month53Oct 2022Jun 2023Dec 2023Jun 2024Dec 2024Jun 2025Dec 2025Jun 2026
667 complaints filed with NHTSA from Oct 2022 to Sep 2026; peak Sep 2025 (53).

2023 Jeep Grand Cherokee recalls

21 NHTSA recall campaigns list this model year.

  1. NHTSA 26V562000Sep 1, 2026Suspension, Wheels & Tires328,381 vehicles

    Suspension:rear:springs:coil springs

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

  2. NHTSA 26V413000Jun 30, 2026Transmission & Powertrain7 vehicles

    Power train:automatic transmission:gear position indication (prndl)

    Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

    Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

    Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

  3. NHTSA 26V328000May 21, 2026Airbags419,035 vehicles

    Air bags: air bag/restraint control module:software

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

    Risk: Delayed air bag deployment during a crash increases the risk of injury.

    Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

See all 21 recalls for the 2023 Jeep Grand Cherokee →

2023 Jeep Grand Cherokee fuel economy and fuel cost

City
19 MPG
Highway
26 MPG
Combined
22 MPG
Annual fuel cost (EPA)
$2,950
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2023 compared with other Grand Cherokee years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021Good474031217
2022Good272601321
2023Caution733862122
2024Caution532411622
2025Good4074422

All Jeep Grand Cherokee years: best and worst →

Frequently asked questions

Is the 2023 Jeep Grand Cherokee reliable?
Based on NHTSA owner complaints and recalls, the 2023 Grand Cherokee carries a Complaint Index of 73 and a 'Caution' verdict, ranking 5th worst among 16 model years of the Grand Cherokee.
What are the most common problems with the 2023 Jeep Grand Cherokee?
NHTSA data shows the top problem area is the Electrical System, accounting for 47% of the 386 complaints filed, followed by Engine issues at 25% and Suspension, Wheels & Tires at 17%.
Does the 2023 Jeep Grand Cherokee have any recalls?
NHTSA lists 21 recalls for the 2023 Jeep Grand Cherokee, covering areas including Suspension, Transmission & Powertrain, Airbags, Electrical System, Structure & Body, and HVAC. None are listed as do-not-drive recalls.
How does the 2023 Grand Cherokee compare to other years?
With a Complaint Index of 73, the 2023 model year ranks worse than years like 2016, 2017, 2020, 2021, and 2022, which carry 'Best' or 'Good' verdicts and lower complaint indexes.
What is the fuel economy of the 2023 Jeep Grand Cherokee?
EPA data lists the 2023 Grand Cherokee at 22 mpg combined (19 city / 26 highway), with an estimated annual fuel cost of $2,950.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.