2021 Jeep Grand Cherokee Collision Avoidance & Cameras Problems
NHTSA lists 29 Collision Avoidance & Cameras complaints for the 2021 Jeep Grand Cherokee, 7% of that year's 403 total complaints, linked to 4 crashes and 6 injuries. Three related recalls cover radio and Central Vision Park Assist Module software, with a median failure mileage of 6,000 miles.
- Collision Avoidance & Cameras complaints
- 29
- 7% of 403
- Crashes reported
- 4
- Fires reported
- 0
- Injuries reported
- 6
- Median mileage
- 6,000 mi
- Related recalls
- 3
Typical collision avoidance system symptoms owners report
- Forward collision-avoidance/automatic emergency braking activates on its own with no vehicle, person, or object nearby, sometimes at highway speeds.
- Automatic braking triggers unexpectedly while slowing to turn or while pulling out of a parking spot, occasionally causing following traffic to swerve.
- Parking/reverse collision system slams on the brakes in reverse despite no obstacles being present.
- Auto park engages at random moments while driving forward, locking up the vehicle unexpectedly.
- Pedestrian warning and automatic braking fire on open highways with nothing in the road, repeating on multiple trips.
- AEB and multiple warning lights activate suddenly after unrelated electrical repairs, including hazard lights flashing.
When 2021 Jeep Grand Cherokee collision avoidance system complaints were filed
First complaint Oct 12, 2021, latest Dec 21, 2025.
Collision Avoidance & Cameras recalls for the 2021 Jeep Grand Cherokee
- NHTSA 24V436000Jun 13, 2024Collision Avoidance & Cameras1,033,433 vehiclesOver-the-air fix
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- NHTSA 23V577000Aug 14, 2023Collision Avoidance & Cameras162,713 vehicles
Back over prevention:display function
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
- NHTSA 21V729000Sep 21, 2021Collision Avoidance & Cameras69,138 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Collision Avoidance & Cameras complaints by Grand Cherokee model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many 2021 Jeep Grand Cherokee complaints involve collision avoidance and cameras?
- NHTSA lists 29 complaints in this area for the 2021 model year, which is 7% of the 403 total complaints filed for that year.
- Is there a recall for the 2021 Jeep Grand Cherokee's collision avoidance system?
- Yes. Three related recalls are listed: campaign 21V729000 for a radio software error affecting the rearview image, campaign 23V577000 for the Central Vision Park Assist Module software, and campaign 24V436000 for related radio/software updates.
- At what mileage do these collision avoidance problems typically show up?
- NHTSA data shows a median mileage at failure of 6,000 miles for this complaint area.
- Have these false braking incidents caused crashes or injuries?
- NHTSA records 4 crashes and 6 injuries associated with Collision Avoidance & Cameras complaints on the 2021 Jeep Grand Cherokee.
- How does 2021 compare to other Grand Cherokee model years for this problem?
- The 2021 model's 29 complaints (7% share) are lower than the 2022 model's 53 complaints (20% share), but higher than most years before 2018.