How many 2024 Jeep Grand Cherokee complaints involve collision avoidance or cameras?

NHTSA lists 32 complaints in this area for the 2024 Grand Cherokee, which is 13% of the 241 total complaints filed for the year.

Is there a recall for the 2024 Jeep Grand Cherokee camera or collision system?

Yes. Recall 24V944000 covers rearview camera module software that may prevent the image from displaying, and recall 24V289000 covers an improperly connected coaxial cable causing the same camera failure.

At what mileage do these problems typically show up?

The median mileage at failure reported to NHTSA for this problem area is 230 miles, suggesting issues often appear very early in ownership.

Is the 2024 Grand Cherokee worse than other years for this issue?

The 2024 model's 13% share of complaints in this area is lower than 2022 (20%) and 2025 (16%), but higher than most years before 2021.

2024 Jeep Grand Cherokee Collision Avoidance & Cameras Problems

NHTSA lists 32 Collision Avoidance & Cameras complaints for the 2024 Jeep Grand Cherokee, 13% of all complaints that year, tied to 3 crashes. Two related recalls (24V944000 and 24V289000) address rearview camera software and coaxial cable issues.

Collision Avoidance & Cameras complaints: 32; 13% of 241
Crashes reported: 3
Fires reported: 0
Injuries reported: 0
Median mileage: 230 mi
Related recalls: 2

Typical collision avoidance system symptoms owners report

Forward collision warning triggers unexpectedly during normal turns or driving, sometimes applying hard braking without cause.
Automatic Emergency Braking (AEB) system reports "AEB Unavailable" or "AEB Failure - Service Required" and in one case activated the brakes abruptly while driving.
Backup or rearview camera image freezes or fails to display, sometimes requiring a dealer software update that owners say did not fully fix the issue.
Forward park assist stops alerting drivers of nearby objects, with one owner reporting a near-collision after the feature stopped working.
Lane keep assist and related driver-assist warnings intermittently disable themselves and display error messages shortly after startup.
A software update pushed to some vehicles caused the display and backup camera to work only intermittently along with other cabin systems.

When 2024 Jeep Grand Cherokee collision avoidance system complaints were filed

First complaint Feb 2, 2024, latest Jul 11, 2026.

32 complaints filed with NHTSA from Feb 2024 to Jul 2026; peak Dec 2025 (4).

Collision Avoidance & Cameras recalls for the 2024 Jeep Grand Cherokee

NHTSA 24V944000Dec 19, 2024Collision Avoidance & Cameras79,365 vehicles
Back over prevention:software
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
NHTSA 24V289000Apr 25, 2024Collision Avoidance & Cameras8 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

Collision Avoidance & Cameras complaints by Grand Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20101 (1%)
20118 (0%)
20123 (0%)
20136 (1%)
201416 (1%)
201518 (1%)
20164 (1%)
201711 (3%)
201831 (4%)
201921 (6%)
202017 (7%)
202129 (7%)
202253 (20%)
202347 (12%)
202432 (13%)
202512 (16%)

Frequently asked questions

How many 2024 Jeep Grand Cherokee complaints involve collision avoidance or cameras?: NHTSA lists 32 complaints in this area for the 2024 Grand Cherokee, which is 13% of the 241 total complaints filed for the year.
Is there a recall for the 2024 Jeep Grand Cherokee camera or collision system?: Yes. Recall 24V944000 covers rearview camera module software that may prevent the image from displaying, and recall 24V289000 covers an improperly connected coaxial cable causing the same camera failure.
Have there been crashes linked to these complaints?: NHTSA data shows 3 crashes associated with the 32 Collision Avoidance & Cameras complaints for the 2024 model year, with no fires or injuries reported.
At what mileage do these problems typically show up?: The median mileage at failure reported to NHTSA for this problem area is 230 miles, suggesting issues often appear very early in ownership.
Is the 2024 Grand Cherokee worse than other years for this issue?: The 2024 model's 13% share of complaints in this area is lower than 2022 (20%) and 2025 (16%), but higher than most years before 2021.