2019 Ford Flex Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
89/100
#2 most-complained of 10 Flex years
The 2019 Ford Flex ranks 2nd worst out of 10 model years, with a Complaint Index of 89 and 249 complaints. Most issues center on rearview cameras and body panels, with median failure mileage at 50,000 and four recalls filed.
- Complaints
- 249
- Recalls
- 4
- Crashes / fires
- 4 / 0
- Injuries / deaths
- 3 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 18
- 16 city / 22 hwy
Top 2019 Ford Flex problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Collision Avoidance & Cameras140 (56%)
- Structure & Body56 (22%)
- Other53 (21%)
- Electrical System22 (9%)
- Visibility & Wipers12 (5%)
- Suspension, Wheels & Tires8 (3%)
- Engine7 (3%)
- Lane Departure4 (2%)
- Steering3 (1%)
- Transmission & Powertrain3 (1%)
What owners report
- Rearview camera displays a blank, distorted, or inverted image, sometimes causing owners to back into objects.
- Rear door or B-pillar trim panels detach while driving, in some cases recurring after dealer repair.
- Power liftgate fails to open manually or electronically and shows a false not-closed warning.
- Steering wheel jerks suddenly at highway speed after a rear wheel loses balance, causing the vehicle to fishtail.
- Vehicle rolls while parked and in off position, not responding to hard braking.
2019 Ford Flex recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 25V732000Oct 24, 2025Structure & Body92,347 vehicles
Structure:body
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
- NHTSA 25V695000Oct 13, 2025Collision Avoidance & Cameras1,448,655 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
- NHTSA 24V951000Dec 20, 2024Collision Avoidance & Cameras30,715 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
2019 Ford Flex fuel economy and fuel cost
- City
- 16 MPG
- Highway
- 22 MPG
- Combined
- 18 MPG
- Annual fuel cost (EPA)
- $3,600
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2019 compared with other Flex years
Frequently asked questions
- Is the 2019 Ford Flex reliable?
- NHTSA data gives the 2019 Flex a Complaint Index of 89, the second-highest (worst) among the 10 model years tracked, with 249 complaints logged.
- What is the biggest problem with the 2019 Ford Flex?
- Collision Avoidance & Cameras issues make up 56% of complaints, mostly rearview camera failures, at a median mileage of 50,000.
- Does the 2019 Ford Flex have a rearview camera recall?
- Yes. NHTSA lists recall 24V951000 for a rearview camera that may display a blank or distorted image, plus a separate 2025 recall (25V695000) covering related camera replacement.
- Are there structural recalls on the 2019 Ford Flex?
- Yes. Recall 25V732000 covers B-pillar door trim that may detach while driving on 2017-2019 Flex vehicles.
- How does the 2019 Flex compare to other Flex years?
- It ranks worse than 2010, 2011, 2012, 2015, 2016, 2017, and 2018 Flex years, and is close to 2014 in complaint volume, though still below the 2013 model year's Complaint Index of 100.