2015 Ford Flex Reliability Data: Problems & Recalls
Good The 2015 Ford Flex has a complaint index of 30, ranking 8th worst out of 11 model years, and earns a Good verdict. It carries 110 complaints, 4 recalls, 2 fires, and 1 injury, with no crashes reported.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 30/100
- #8 of 11 Flex years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 110
- unique NHTSA reports
- Recalls
- 4
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 2
- Injuries
- 1
- Top issue
- Collision Avoidance & Cameras
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 19
- 17 city / 23 hwy
- Injuries / deaths
- 1 / 0
Top 2015 Ford Flex problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Collision Avoidance & Cameras29 (26%)
- Steering19 (17%)
- Fuel System18 (16%)
- Electrical System13 (12%)
- Engine12 (11%)
- Other12 (11%)
- Transmission & Powertrain11 (10%)
- Suspension, Wheels & Tires7 (6%)
- Structure & Body2 (2%)
- Visibility & Wipers2 (2%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report sudden loss of power or acceleration on the highway, often linked to the throttle body.
- Some vehicles shut down or displayed a drivetrain malfunction warning at highway speed, occasionally reoccurring after dealer inspection found no fault.
- Electrical or fuel system faults have been tied to under-hood fires, including one case where flames appeared after an abnormal noise while driving 65 mph.
- Transmission issues included failure to engage reverse and a wrench/check-engine light accompanied by sluggish acceleration going uphill.
- A fuel tank was punctured by road debris, causing rapid fuel leakage while driving.
2015 Ford Flex recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 25V695000Oct 13, 2025Collision Avoidance & Cameras1,448,655 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
- NHTSA 20V072000Feb 10, 2020Suspension, Wheels & Tires211,207 vehicles
Suspension:rear
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- NHTSA 16V621000Aug 25, 2016Fuel System77,502 vehicles
Fuel system, gasoline:delivery:fuel pump
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
2015 Ford Flex fuel economy and fuel cost
- City
- 17 MPG
- Highway
- 23 MPG
- Combined
- 19 MPG
- Annual fuel cost (EPA)
- $3,400
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2015 compared with other Flex years
Frequently asked questions
- Is the 2015 Ford Flex reliable?
- Among 11 model years of the Flex, 2015 has a complaint index of 30 and ranks 8th worst, which NHTSA data classifies as a Good year relative to other Flex model years.
- What problems does the 2015 Ford Flex have?
- NHTSA complaints for the 2015 Flex are led by Collision Avoidance & Cameras issues (29 complaints, 26% share), followed by Steering (19 complaints), Fuel System (18 complaints), Electrical System (13 complaints), and Engine (12 complaints).
- Does the 2015 Ford Flex have any recalls?
- Yes, NHTSA lists 4 recalls for the 2015 Flex, covering the rearview camera, rear suspension toe links, fuel PEM on 3.5L GTDI Ecoboost engines, and a parking brake issue on vehicles built in May 2015.
- How does the 2015 Flex compare to other years?
- The 2015 Flex (complaint index 30) is safer than the 2013 (100), 2014 (80), and 2019 (90) model years, which are rated Avoid, but has more reported complaints than the 2012, 2017, and 2018 model years, which are rated Best.
- Did the 2015 Ford Flex have any fires?
- NHTSA complaints report 2 fires for the 2015 Flex, along with 1 injury and 0 crashes, out of 110 total complaints.