2015 Ford Flex Problems, Recalls & Reliability
Verdict
GoodComplaint Index
33/100
#7 most-complained of 10 Flex years
The 2015 Ford Flex has a complaint index of 33, ranking 7th of 10 model years, with a "Good" verdict relative to other Flex years. It has 110 complaints, 4 recalls, and no crashes or deaths reported.
- Complaints
- 110
- Recalls
- 4
- Crashes / fires
- 0 / 2
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 19
- 17 city / 23 hwy
Top 2015 Ford Flex problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Collision Avoidance & Cameras29 (26%)
- Steering19 (17%)
- Fuel System18 (16%)
- Electrical System13 (12%)
- Engine12 (11%)
- Other12 (11%)
- Transmission & Powertrain11 (10%)
- Suspension, Wheels & Tires7 (6%)
- Structure & Body2 (2%)
- Visibility & Wipers2 (2%)
What owners report
- Owners report sudden loss of power or engine stall at highway speeds, sometimes tied to a faulty throttle body.
- Some vehicles reportedly caught fire under the front of the car or engine compartment while driving, in one case linked to a loose injector line spraying fuel onto the exhaust manifold.
- Transmission or powertrain warning lights and reduced-power icons appeared, occasionally followed by the vehicle failing to move or shifting into reverse improperly.
- One owner described road debris puncturing the fuel tank and causing rapid fuel leakage while driving.
- Dealers were often unable to duplicate or diagnose the reported stalling and power-loss issues on first inspection.
2015 Ford Flex recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 25V695000Oct 13, 2025Collision Avoidance & Cameras1,448,655 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
- NHTSA 20V072000Feb 10, 2020Suspension, Wheels & Tires211,207 vehicles
Suspension:rear
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- NHTSA 16V621000Aug 25, 2016Fuel System77,502 vehicles
Fuel system, gasoline:delivery:fuel pump
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
2015 Ford Flex fuel economy and fuel cost
- City
- 17 MPG
- Highway
- 23 MPG
- Combined
- 19 MPG
- Annual fuel cost (EPA)
- $3,400
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2015 compared with other Flex years
Frequently asked questions
- Is the 2015 Ford Flex reliable?
- Compared to other Flex model years, the 2015 has a complaint index of 33 and ranks 7th out of 10 years tracked, earning a "Good" verdict. It has fewer reported problems than the 2013, 2014, and 2019 model years.
- What are the most common problems with the 2015 Ford Flex?
- NHTSA complaints for the 2015 Flex are led by Collision Avoidance & Cameras (26% of complaints), followed by Steering (17%), Fuel System (16%), and Electrical System (12%).
- Does the 2015 Ford Flex have any recalls?
- NHTSA lists 4 recalls for the 2015 Ford Flex, covering the rearview camera, rear suspension toe links, the fuel PEM on 3.5L EcoBoost engines, and the parking brake system.
- How does the 2015 Ford Flex compare to the 2013 and 2014 models?
- The 2013 Flex has a complaint index of 100 and the 2014 has 78, both rated "Avoid," while the 2015 Flex sits much lower at 33 with a "Good" verdict.
- What is the fuel economy of the 2015 Ford Flex?
- The 2015 Ford Flex is EPA-rated at 19 mpg combined (17 city / 23 highway), with an estimated annual fuel cost of $3,400.