2019 Ford Flex Collision Avoidance & Cameras Problems
The 2019 Ford Flex has 140 Collision Avoidance & Cameras complaints, 56% of its 249 total complaints, the highest share of any model year listed. Two related recalls (25V695000, 24V951000) cover rearview camera replacement. Median mileage at failure is 50,000.
- Collision Avoidance & Cameras complaints
- 140
- 56% of 249
- Crashes reported
- 1
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 50,000 mi
- Related recalls
- 2
Typical collision avoidance system symptoms owners report
- Rearview camera displays an inverted or upside-down image when the vehicle is put into reverse.
- Camera intermittently flashes on and off or shows a blank/no-signal screen while backing up.
- Backup image appears blurry, cloudy, or pixelated, making it hard to judge distance to objects behind the vehicle.
- Camera failure or inoperability while reversing has led to the vehicle striking a parked car or other object.
- Owners report dealers lacking replacement camera parts, leaving the system unrepaired for extended periods.
When 2019 Ford Flex collision avoidance system complaints were filed
First complaint Dec 9, 2021, latest Sep 18, 2026.
Collision Avoidance & Cameras recalls for the 2019 Ford Flex
- NHTSA 25V695000Oct 13, 2025Collision Avoidance & Cameras1,448,655 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
- NHTSA 24V951000Dec 20, 2024Collision Avoidance & Cameras30,715 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Collision Avoidance & Cameras complaints by Flex model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Is there a recall for the 2019 Ford Flex backup camera?
- Yes. NHTSA lists two related recalls, campaign 25V695000 and campaign 24V951000, both covering rearview camera replacement on the 2019 Ford Flex.
- How common are camera problems on the 2019 Ford Flex?
- NHTSA has 140 Collision Avoidance & Cameras complaints for the 2019 Flex, which is 56% of all 249 complaints filed for this model year, the highest share among the model years listed.
- At what mileage do 2019 Ford Flex camera failures typically happen?
- The median mileage at failure reported to NHTSA is 50,000 miles.
- Have any crashes been linked to the camera issue?
- NHTSA records 1 crash tied to Collision Avoidance & Cameras complaints on the 2019 Ford Flex, with no reported fires or injuries.
- What exactly is wrong with the camera?
- Owners describe the rearview camera showing an upside-down, blank, or blurry image, or flashing on and off, according to NHTSA complaint narratives.