YearToAvoid

2019 Ford Flex Structure & Body Problems

NHTSA lists 56 Structure & Body complaints for the 2019 Ford Flex, 22% of all complaints for the year, with a median failure mileage of 50,000 miles. A related recall (25V732000) covers detaching B-pillar door trim, tied to 2 crashes and no fires or injuries.

Structure & Body complaints
56
22% of 249
Crashes reported
2
Fires reported
0
Injuries reported
0
Median mileage
50,000 mi
Related recalls
1

Typical body and structure symptoms owners report

  • Driver and passenger B-pillar door trim panels detach or fly off while driving at highway speeds, often around 65-80 mph.
  • The trim piece containing the keyless entry keypad cracks or separates from the door frame and dangles by the wire harness.
  • Rear door panels have detached from the vehicle while driving, in one case linked to a crash.
  • The power liftgate fails to open manually or electronically, sometimes showing a warning that it is not closed.
  • Trim detachment sometimes recurs on the same vehicle even after a dealer repair.

When 2019 Ford Flex body and structure complaints were filed

First complaint Dec 17, 2021, latest Sep 18, 2026.

2019 Ford Flex structure & body complaints: complaints filed per month7Dec 2021May 2025Sep 2025Dec 2025Mar 2026Jun 2026Sep 2026
56 complaints filed with NHTSA from Dec 2021 to Sep 2026; peak Mar 2026 (7).

Structure & Body recalls for the 2019 Ford Flex

  1. NHTSA 25V732000Oct 24, 2025Structure & Body92,347 vehicles

    Structure:body

    Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

    Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

    Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Structure & Body complaints by Flex model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20108 (6%)
  2. 201111 (8%)
  3. 20124 (6%)
  4. 201393 (16%)
  5. 201416 (6%)
  6. 20152 (2%)
  7. 201612 (12%)
  8. 20174 (10%)
  9. 201818 (27%)
  10. 201956 (22%)

Frequently asked questions

How many 2019 Ford Flex owners reported Structure & Body problems to NHTSA?
NHTSA has 56 Structure & Body complaints for the 2019 Ford Flex, which is 22% of all 249 complaints filed for that model year.
Is there a recall for the 2019 Ford Flex B-pillar trim?
Yes. Recall 25V732000, reported October 24, 2025, covers driver and front passenger B-pillar door trim that may detach while driving; Ford will repair or replace the trim free of charge.
At what mileage do these body panel failures happen?
The median mileage at failure for Structure & Body complaints on the 2019 Flex is 50,000 miles.
Have these body issues caused crashes?
NHTSA data shows 2 crashes linked to Structure & Body complaints on the 2019 Flex, with no fires or injuries reported.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.