2015 Ford Flex Collision Avoidance & Cameras Problems
NHTSA lists 29 Collision Avoidance & Cameras complaints for the 2015 Ford Flex, 26% of its 110 total complaints, with a median failure mileage of 99,000. A related recall, campaign 25V695000, covers rearview camera replacement.
- Collision Avoidance & Cameras complaints
- 29
- 26% of 110
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 99,000 mi
- Related recalls
- 1
Typical collision avoidance system symptoms owners report
- Backup camera image displays upside down or sideways while the vehicle is in reverse.
- Camera screen goes completely black or shows a 'Camera Not Available' or service error message during reversing.
- Camera image appears distorted, static-lined, or intermittently flashing, in some cases causing dizziness for the driver.
- Back-over prevention camera sometimes fails to turn off for several minutes after the vehicle finishes reversing.
- Owners who received recall notice 25V695000 report the dealer had no replacement camera parts in stock, delaying the repair.
When 2015 Ford Flex collision avoidance system complaints were filed
First complaint Jan 2, 2025, latest Sep 23, 2026.
Collision Avoidance & Cameras recalls for the 2015 Ford Flex
- NHTSA 25V695000Oct 13, 2025Collision Avoidance & Cameras1,448,655 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Collision Avoidance & Cameras complaints by Flex model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many 2015 Ford Flex owners reported camera problems?
- NHTSA lists 29 complaints in the Collision Avoidance & Cameras category for the 2015 Ford Flex, which is 26% of the 110 total complaints filed for that model year.
- Is there a recall for the 2015 Ford Flex backup camera?
- Yes. Recall campaign 25V695000, reported October 13, 2025, covers the rearview camera. Dealers are inspecting and replacing the camera as necessary, though owners report parts have been on back order.
- At what mileage do 2015 Flex camera problems usually appear?
- The median mileage at failure reported to NHTSA for this issue is 99,000 miles.
- Have the camera problems caused any crashes or injuries?
- NHTSA records show 0 crashes, 0 fires, and 0 injuries linked to these complaints.