YearToAvoid

2015 Ford Flex Fuel System Problems

NHTSA lists 18 Fuel System complaints for the 2015 Ford Flex, 16% of its 110 total complaints for the year. A related recall (16V621000) covers the fuel pump electronic module (PEM). Median mileage at failure was 28,500 miles, with one fire reported.

Fuel System complaints
18
16% of 110
Crashes reported
0
Fires reported
1
Injuries reported
0
Median mileage
28,500 mi
Related recalls
1

Typical fuel system symptoms owners report

  • Sudden stalling or loss of power while driving in traffic, sometimes with the dash showing a wrench light.
  • Vehicle enters 'limp home' mode and loses power on the highway, with codes clearing after restart.
  • Fuel pump control module or fuel pump/sender assembly failures causing the engine to stall or refuse to restart.
  • Vehicle fails to start after sitting parked, described as a minor crank followed by nothing.
  • Owners tie stalling and no-start events to the fuel pump electronic module (PEM) named in the 2016 recall.

When 2015 Ford Flex fuel system complaints were filed

First complaint Sep 10, 2015, latest Jan 18, 2025.

2015 Ford Flex fuel system complaints: complaints filed per month2Sep 2015Mar 2017Jul 2017Dec 2017Jan 2019Jun 2019Sep 2020Jan 2023
18 complaints filed with NHTSA from Sep 2015 to Jan 2025; peak Jan 2019 (2).

Fuel System recalls for the 2015 Ford Flex

  1. NHTSA 16V621000Aug 25, 2016Fuel System77,502 vehicles

    Fuel system, gasoline:delivery:fuel pump

    Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

    Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

    Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Fuel System complaints by Flex model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201016 (12%)
  2. 20116 (4%)
  3. 20127 (11%)
  4. 201372 (12%)
  5. 201450 (20%)
  6. 201518 (16%)
  7. 20163 (3%)
  8. 20170 (0%)
  9. 20182 (3%)
  10. 20190 (0%)

Frequently asked questions

How many fuel system complaints does the 2015 Ford Flex have?
NHTSA lists 18 Fuel System complaints for the 2015 Ford Flex, which is 16% of the 110 total complaints filed for that model year.
Is there a fuel system recall for the 2015 Ford Flex?
Yes. Recall 16V621000, reported 2016-08-25, covers the fuel PEM part on 2013-2015 Ford Flex vehicles with the 3.5L GTDI Ecoboost engine. Ford dealers inspect and replace the fuel PEM as necessary at no charge.
At what mileage do fuel system problems typically show up on the 2015 Flex?
The median mileage at failure reported to NHTSA for this fuel system issue is 28,500 miles.
Are the fuel system complaints linked to any fires or crashes?
Among the 18 fuel system complaints, NHTSA records 1 fire and 0 crashes and 0 injuries.
Does the fuel system problem cause the engine to stall while driving?
Owner complaints describe stalling in traffic, loss of power on highways, and 'limp home' mode, often followed by the vehicle failing to restart.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.