2014 Dodge Journey Reliability Data: Problems & Recalls
Avoid The 2014 Dodge Journey ranks 4th worst of 14 model years, with a complaint index of 77 and 415 NHTSA complaints tied to 7 recalls. Engine, electrical, and brake problems dominate, and it carries an Avoid verdict relative to other Journey years.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 77/100
- #4 of 14 Journey years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 415
- unique NHTSA reports
- Recalls
- 7
- distinct NHTSA campaigns
- Crashes
- 26
- reported in complaints
- Fires
- 8
- Injuries
- 38
- Top issue
- Engine
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 20
- 18 city / 25 hwy
- Injuries / deaths
- 38 / 0
Top 2014 Dodge Journey problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Engine119 (29%)
- Electrical System107 (26%)
- Brakes103 (25%)
- Other67 (16%)
- Structure & Body59 (14%)
- Airbags46 (11%)
- Transmission & Powertrain36 (9%)
- Steering28 (7%)
- Suspension, Wheels & Tires19 (5%)
- Fuel System10 (2%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Driver frontal airbags failed to deploy in multiple crashes, including a rollover and a deer collision.
- Brake pedals stuck or traveled to the floor, leading to crashes into ditches, trees, and a deer at low speeds.
- Electrical shorts affected the radio, navigation, and back-up camera before at least one vehicle caught fire while parked.
- Owners reported burning odors from the engine compartment and underhood fires at low mileage.
- ABS-related warnings appeared before brake failures during wet-weather driving.
2014 Dodge Journey recalls
7 NHTSA recall campaigns list this model year.
- NHTSA 18V332000May 17, 2018Electrical System4,815,661 vehicles
Electrical system:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- NHTSA 17V824000Dec 21, 2017Other61,791 vehicles
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
- NHTSA 17V432000Jul 7, 2017Airbags363,480 vehicles
Air bags:frontal
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
2014 Dodge Journey fuel economy and fuel cost
- City
- 18 MPG
- Highway
- 25 MPG
- Combined
- 20 MPG
- Annual fuel cost (EPA)
- $3,250
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2014 compared with other Journey years
Frequently asked questions
- Is the 2014 Dodge Journey reliable?
- NHTSA data shows 415 complaints and a complaint index of 77, the 4th-highest among 14 Journey model years, resulting in an Avoid verdict relative to other years of this model.
- What are the biggest problems with the 2014 Dodge Journey?
- Engine complaints lead at 119 (29% share), followed by electrical system issues at 107 (26%) and brakes at 103 (25%), with median failure mileages between about 46,500 and 52,500 miles.
- Does the 2014 Dodge Journey have recalls?
- Yes, NHTSA lists 7 recall campaigns covering electrical software, airbag wiring, power steering hoses, ABS wiring, engine cover mounting, tire placards, and fire extinguishers; none are do-not-drive recalls.
- How does the 2014 Journey compare to other years?
- Its complaint index of 77 is lower than 2009 (100) and 2010 (92) but worse than 2011 (31), 2017 (46), 2018 (38), 2019 (23), and 2020 (15), which are rated Good or Best.
- Did the 2014 Dodge Journey have airbag failures?
- NHTSA complaints describe airbags that failed to deploy during front impacts and a rollover; a related recall (17V432000) addresses chafed airbag wiring harnesses.