2017 Dodge Journey Reliability Data: Problems & Recalls
Good The 2017 Dodge Journey has a complaint index of 46, ranking 8th out of 14 model years, and carries a Good verdict. NHTSA lists 197 complaints, 2 recalls, and top problem areas in Engine (32%) and Electrical System (30%).
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 46/100
- #8 of 14 Journey years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 197
- unique NHTSA reports
- Recalls
- 2
- distinct NHTSA campaigns
- Crashes
- 12
- reported in complaints
- Fires
- 7
- Injuries
- 13
- Top issue
- Engine
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 20
- 18 city / 25 hwy
- Injuries / deaths
- 13 / 0
Top 2017 Dodge Journey problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Engine63 (32%)
- Electrical System59 (30%)
- Transmission & Powertrain32 (16%)
- Airbags29 (15%)
- Other26 (13%)
- Structure & Body22 (11%)
- Brakes21 (11%)
- Fuel System15 (8%)
- Steering15 (8%)
- Seat Belts8 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Front airbags failed to deploy during frontal and T-bone crashes, sometimes with rollovers, resulting in occupant injuries.
- Owners reported the engine producing abnormal noise and smoke before catching fire and burning, in one case with no crash involved.
- Some vehicles caught fire near the front wheel wells or center console with the engine light and a dash warning icon flashing beforehand.
- Brake pedals failed to spring back and stop the vehicle at low speed, leading to a collision with a fixed object.
- Electrical faults caused doors to not open with the remote and the vehicle to fail to start, requiring the physical key.
- One owner described a vehicle that unexpectedly accelerated forward while shifting into reverse, striking a concrete pillar.
2017 Dodge Journey recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 22V723000Sep 29, 2022Electrical System83,453 vehicles
Exterior lighting
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
- NHTSA 18V332000May 17, 2018Electrical System4,815,661 vehicles
Electrical system:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 Dodge Journey fuel economy and fuel cost
- City
- 18 MPG
- Highway
- 25 MPG
- Combined
- 20 MPG
- Annual fuel cost (EPA)
- $3,250
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2017 compared with other Journey years
Frequently asked questions
- Is the 2017 Dodge Journey reliable?
- Compared to other Journey model years, 2017 ranks 8th out of 14 with a complaint index of 46 and carries a Good verdict based on NHTSA owner complaints and recalls.
- What are the most common problems with the 2017 Dodge Journey?
- NHTSA data shows Engine complaints lead at 32% of the total, followed by Electrical System issues at 30% and Transmission & Powertrain problems at 16%.
- Does the 2017 Dodge Journey have any recalls?
- NHTSA lists 2 recalls for the 2017 Dodge Journey, both involving the Electrical System, covering a headlamp reflector issue and a software flash for related models.
- How does the 2017 Journey compare to other bad years like 2009 or 2010?
- The 2009 and 2010 Journey carry Avoid verdicts with complaint indexes of 100 and 92, far higher than the 2017 model's index of 46.
- What is the fuel economy of the 2017 Dodge Journey?
- EPA rates the 2017 Dodge Journey at 20 mpg combined (18 city / 25 highway), with an annual fuel cost of $3,250.