YearToAvoid

2014 Dodge Journey Electrical System Problems

NHTSA lists 107 electrical system complaints for the 2014 Dodge Journey, 26% of its 415 total complaints. Owners reported issues at a median 46,500 miles, including 5 fires, 4 crashes, and 8 injuries tied to this system. A related recall (18V332000) covers electrical/software issues on 2014-2018 Journeys.

Electrical System complaints
107
26% of 415
Crashes reported
4
Fires reported
5
Injuries reported
8
Median mileage
46,500 mi
Related recalls
1

Typical electrical symptoms owners report

  • Dashboard and infotainment screens go black or freeze while driving, sometimes accompanied by the vehicle cutting out momentarily.
  • Wiring in the liftgate or driver-side door has been reported to break or catch fire, disabling window controls and rear lights.
  • Vehicles have caught fire while parked or shortly after starting, in some cases linked to prior radio, navigation, or backup-camera electrical shorts.
  • Warning lights (ABS, airbags, ESC, TPMS, check engine) illuminate together with a blank dash and cutting engine during driving.
  • Wipers, blinkers, or hazard lights have activated on their own without driver input.
  • Radio, DVD system, or climate control screens stop responding or fail entirely, sometimes requiring dealer replacement.

When 2014 Dodge Journey electrical complaints were filed

First complaint Apr 24, 2014, latest Sep 10, 2026.

2014 Dodge Journey electrical system complaints: complaints filed per quarter82014 Q22015 Q42017 Q42019 Q22020 Q42022 Q42024 Q4
107 complaints filed with NHTSA from 2014 Q2 to 2026 Q3; peak 2019 Q4 (8).

Electrical System recalls for the 2014 Dodge Journey

  1. NHTSA 18V332000May 17, 2018Electrical System4,815,661 vehicles

    Electrical system:wiring

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System complaints by Journey model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 2010610 (62%)
  2. 201146 (27%)
  3. 2012117 (31%)
  4. 201376 (22%)
  5. 2014107 (26%)
  6. 2015119 (22%)
  7. 201689 (23%)
  8. 201759 (30%)
  9. 201893 (40%)
  10. 201928 (28%)
  11. 202022 (34%)

Frequently asked questions

How many electrical complaints does the 2014 Dodge Journey have?
NHTSA lists 107 electrical system complaints for the 2014 Journey, which is 26% of the 415 total complaints filed for that model year.
Is there a recall for electrical problems on the 2014 Dodge Journey?
Yes. Recall 18V332000 covers the electrical system on 2014-2018 Dodge Journey (and related Chrysler/FCA vehicles), addressing software issues, with dealers performing a software flash.
At what mileage do electrical problems typically show up on the 2014 Journey?
NHTSA data shows a median mileage of 46,500 miles at the time electrical failures were reported.
Have electrical issues caused fires or crashes in the 2014 Journey?
NHTSA data tied to the electrical system in the 2014 Journey lists 5 fires, 4 crashes, and 8 injuries among the reported complaints.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.