2014 Cadillac SRX Suspension, Wheels & Tires Problems
NHTSA lists 20 Suspension, Wheels & Tires complaints for the 2014 Cadillac SRX, 5% of its 390 total complaints, with 5 crashes and 2 injuries reported. Two related recalls (14V571000 and 21V473000) cover a rear suspension toe link adjuster that could loosen and cause loss of control.
- Suspension, Wheels & Tires complaints
- 20
- 5% of 390
- Crashes reported
- 5
- Fires reported
- 0
- Injuries reported
- 2
- Median mileage
- 74,415 mi
- Related recalls
- 2
Typical suspension symptoms owners report
- Owners report a rear toe link or control arm failing, causing the rear end to suddenly swerve or the vehicle to spin at highway speeds.
- Some describe a wobble or sway felt in the rear suspension for a period of time before a loud pop or bang preceded loss of control.
- Others say the car pulls or drifts to one side on the highway even after an alignment, with the problem not resolved.
- Several drivers received recall notices for campaign 21V473000 but reported the replacement part was not yet available at the dealer.
- One owner noted a front passenger wheel wobble that developed into a loss of control while driving downhill on a curve.
When 2014 Cadillac SRX suspension complaints were filed
First complaint May 31, 2016, latest Jun 13, 2022.
Suspension, Wheels & Tires recalls for the 2014 Cadillac SRX
- NHTSA 21V473000Jun 24, 2021Suspension, Wheels & Tires380,498 vehiclesDo Not Drive
Suspension:rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
- NHTSA 14V571000Sep 19, 2014Suspension, Wheels & Tires290,241 vehicles
Suspension:rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Suspension, Wheels & Tires complaints by SRX model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Is there a suspension recall on the 2014 Cadillac SRX?
- Yes. NHTSA recall 14V571000 (2014) and 21V473000 (2021) both address a rear suspension toe link adjuster that may not have been tightened properly, which can cause a loose toe link and loss of control.
- How common are suspension complaints for the 2014 SRX?
- NHTSA lists 20 Suspension, Wheels & Tires complaints for the 2014 SRX, which is 5% of the 390 total complaints filed for that model year.
- At what mileage do suspension problems typically show up?
- The median mileage at failure for this problem area is 74,415 miles, based on NHTSA complaint data.
- Did the suspension issue cause any crashes or injuries?
- NHTSA data shows 5 crashes and 2 injuries linked to Suspension, Wheels & Tires complaints on the 2014 SRX.
- Is the do-not-drive warning part of the recall?
- Yes. Recall 21V473000 carries a do-not-drive advisory for owners who experience certain Malfunction Indicator Lamp warnings or related symptoms.