Is there a suspension recall on the 2012 Cadillac SRX?

Yes. GM issued recall 14V571000 in 2014 and 21V473000 in 2021 for the rear suspension toe link adjuster, which may not have been tightened properly and could loosen or separate. The 2021 recall is a do-not-drive recall.

How common are suspension, wheels & tire complaints on the 2012 SRX?

NHTSA lists 45 such complaints for the 2012 SRX, which is 11% of its 416 total complaints for that model year.

At what mileage do these suspension problems typically show up?

The median mileage at failure for suspension, wheels & tires complaints on the 2012 SRX is 90,000 miles.

Have these suspension issues caused crashes or injuries?

Yes. NHTSA data shows 8 crashes and 5 injuries linked to suspension, wheels & tires complaints on the 2012 SRX.

What specific suspension part fails most on the 2012 SRX?

Owner complaints and both recalls point to the rear toe link adjuster, which can loosen or separate and cause a rear wheel to become unbalanced or shift unexpectedly.

2012 Cadillac SRX Suspension, Wheels & Tires Problems

NHTSA lists 45 Suspension, Wheels & Tires complaints for the 2012 Cadillac SRX, 11% of its 416 total complaints, with a median failure mileage of 90,000. Two recalls (14V571000 and 21V473000) cover a rear toe link adjuster that could loosen or separate, tied to 8 crashes and 5 injuries in this area.

Suspension, Wheels & Tires complaints: 45; 11% of 416
Crashes reported: 8
Fires reported: 0
Injuries reported: 5
Median mileage: 90,000 mi
Related recalls: 2

Typical suspension symptoms owners report

Rear toe link adjuster separates or loosens, causing a rear wheel to shift, wobble, or become unbalanced while driving.
Vehicle veers, sways, or loses control after hitting a bump or pothole, sometimes with ABS and stability control warning lights coming on.
Steering and stability warning lights (ABS, traction, stabilizer) activate together with a swerving sensation, in some cases leading to a crash.
Front lower ball joint fails, cited in one case as causing a highway-speed crash.
Lug nuts on a front wheel loosen or fall off, accompanied by noise from the wheel area.
Front suspension rubs the tire against the fender well when turning or in cold weather, reported as present since purchase.

When 2012 Cadillac SRX suspension complaints were filed

First complaint Jun 26, 2013, latest Jun 10, 2025.

45 complaints filed with NHTSA from Jun 2013 to Jun 2025; peak Aug 2021 (4).

Suspension, Wheels & Tires recalls for the 2012 Cadillac SRX

NHTSA 21V473000Jun 24, 2021Suspension, Wheels & Tires380,498 vehiclesDo Not Drive
Suspension:rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
NHTSA 14V571000Sep 19, 2014Suspension, Wheels & Tires290,241 vehicles
Suspension:rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Suspension, Wheels & Tires complaints by SRX model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201055 (12%)
201171 (16%)
201245 (11%)
201321 (5%)
201420 (5%)
201531 (7%)
201618 (11%)
20190 (0%)

Frequently asked questions

Is there a suspension recall on the 2012 Cadillac SRX?: Yes. GM issued recall 14V571000 in 2014 and 21V473000 in 2021 for the rear suspension toe link adjuster, which may not have been tightened properly and could loosen or separate. The 2021 recall is a do-not-drive recall.
How common are suspension, wheels & tire complaints on the 2012 SRX?: NHTSA lists 45 such complaints for the 2012 SRX, which is 11% of its 416 total complaints for that model year.
At what mileage do these suspension problems typically show up?: The median mileage at failure for suspension, wheels & tires complaints on the 2012 SRX is 90,000 miles.
Have these suspension issues caused crashes or injuries?: Yes. NHTSA data shows 8 crashes and 5 injuries linked to suspension, wheels & tires complaints on the 2012 SRX.
What specific suspension part fails most on the 2012 SRX?: Owner complaints and both recalls point to the rear toe link adjuster, which can loosen or separate and cause a rear wheel to become unbalanced or shift unexpectedly.