2016 Cadillac SRX Suspension, Wheels & Tires Problems
NHTSA lists 18 suspension, wheels & tires complaints for the 2016 Cadillac SRX, 11% of its 168 total complaints, with a median failure mileage of 39,000. A related recall (21V473000) covers a loose rear suspension toe link adjuster.
- Suspension, Wheels & Tires complaints
- 18
- 11% of 168
- Crashes reported
- 1
- Fires reported
- 0
- Injuries reported
- 1
- Median mileage
- 39,000 mi
- Related recalls
- 1
Typical suspension symptoms owners report
- Owners report the rear suspension toe link adjuster loosening or failing, in some cases causing loud noises from the rear or the vehicle to swerve unexpectedly.
- Several owners describe premature and uneven rear tire wear, including bald spots and exposed tread cords, some linking it to the replacement toe link parts installed under the recall.
- Multiple owners report long delays getting recall parts and repair appointments for the toe link fix.
- One owner reported front and rear wheel bearing failures on the same side of the vehicle within a few months of each other.
- One owner reported a crash after the rear suspension toe link failed and the vehicle crossed into the median.
When 2016 Cadillac SRX suspension complaints were filed
First complaint Mar 10, 2019, latest Nov 5, 2025.
Suspension, Wheels & Tires recalls for the 2016 Cadillac SRX
- NHTSA 21V473000Jun 24, 2021Suspension, Wheels & Tires380,498 vehiclesDo Not Drive
Suspension:rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Suspension, Wheels & Tires complaints by SRX model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Does the 2016 Cadillac SRX have a suspension recall?
- Yes. Recall 21V473000, reported in 2021, covers a rear suspension toe link adjuster that may not have been tightened properly, which could result in a loose toe link. GM advised owners not to drive if certain warning lamps or symptoms appeared.
- How common are suspension, wheels & tires complaints on the 2016 SRX?
- NHTSA lists 18 complaints in this area for the 2016 SRX, which is 11% of its 168 total complaints for the model year.
- At what mileage do suspension problems typically show up on the 2016 SRX?
- The median mileage at failure for suspension, wheels & tires complaints is 39,000 miles, according to NHTSA data.
- Are the suspension issues on the 2016 SRX linked to crashes?
- NHTSA records one crash and one injury among the suspension, wheels & tires complaints filed for the 2016 SRX, with no fires reported.
- Is the toe link problem worse on the 2016 SRX than other SRX years?
- The 2016 SRX's suspension complaint share of 11% is similar to 2010 (12%) and 2012 (11%) but lower than 2011, which had a 16% share.