How many transmission complaints does the 2013 Cadillac SRX have?

NHTSA lists 31 Transmission & Powertrain complaints for the 2013 Cadillac SRX, which is 8% of the 393 total complaints filed for that model year.

Is there a transmission recall for the 2013 Cadillac SRX?

Yes. GM recall 14V212000, reported April 25, 2014, covers 2013 Cadillac SRX vehicles with 3.6L engines built between May 29, 2012 and June 26, 2013. Dealers reprogram the transmission control module free of charge.

At what mileage do 2013 SRX transmission problems usually appear?

The median mileage at failure for Transmission & Powertrain complaints on the 2013 SRX is 51,000 miles, though some owners reported issues at far lower mileage.

Did the transmission recall fix the problem for all owners?

Not according to every complaint. NHTSA received reports filed after the 2014 recall describing continued erratic shifting, including one owner who said the recall fix failed to resolve the issue.

Are transmission problems worse in the 2013 SRX than other years?

The 2013 SRX's 8% share of complaints tied to transmission issues is similar to 2011 (8%) but lower than 2010 (10%), and higher than 2012 (3%), 2014 (5%), 2015 (4%), and 2016 (3%).

2013 Cadillac SRX Transmission & Powertrain Problems

NHTSA lists 31 Transmission & Powertrain complaints for the 2013 Cadillac SRX, 8% of its 393 total complaints, with a median failure mileage of 51,000. GM recall 14V212000 addresses a transmission control module reprogram, and 5 of the complaints involved crashes.

Transmission & Powertrain complaints: 31; 8% of 393
Crashes reported: 5
Fires reported: 0
Injuries reported: 1
Median mileage: 51,000 mi
Related recalls: 1

Typical transmission symptoms owners report

Owners report a multi-second delay or hesitation in acceleration when pulling away from a stop, hill, or turn, sometimes followed by sudden surges in power.
Some drivers describe the transmission shifting erratically or jerking unexpectedly during normal acceleration.
Several report the vehicle lurching forward on its own after shifting out of Park, even with the brake pedal released as intended.
Others describe the transmission locking up or refusing to shift while driving uphill or at highway speed, causing loss of control over vehicle speed.
A few owners heard a clunking noise before the transmission stopped shifting gears entirely, in some cases requiring full replacement.
One complaint noted an all-wheel-drive system warning and continuous alert chime paired with humming from the front end.

When 2013 Cadillac SRX transmission complaints were filed

First complaint Oct 16, 2013, latest Mar 8, 2025.

31 complaints filed with NHTSA from Oct 2013 to Mar 2025; peak Jun 2017 (2).

Transmission & Powertrain recalls for the 2013 Cadillac SRX

NHTSA 14V212000Apr 25, 2014Transmission & Powertrain50,571 vehicles
Power train:automatic transmission:control module (TCM/PCM/tecm)
General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
Risk: A three to four second lag in acceleration may increase the risk of crash.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.

Transmission & Powertrain complaints by SRX model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201046 (10%)
201136 (8%)
201211 (3%)
201331 (8%)
201421 (5%)
201518 (4%)
20165 (3%)
20190 (0%)

Frequently asked questions

How many transmission complaints does the 2013 Cadillac SRX have?: NHTSA lists 31 Transmission & Powertrain complaints for the 2013 Cadillac SRX, which is 8% of the 393 total complaints filed for that model year.
Is there a transmission recall for the 2013 Cadillac SRX?: Yes. GM recall 14V212000, reported April 25, 2014, covers 2013 Cadillac SRX vehicles with 3.6L engines built between May 29, 2012 and June 26, 2013. Dealers reprogram the transmission control module free of charge.
At what mileage do 2013 SRX transmission problems usually appear?: The median mileage at failure for Transmission & Powertrain complaints on the 2013 SRX is 51,000 miles, though some owners reported issues at far lower mileage.
Did the transmission recall fix the problem for all owners?: Not according to every complaint. NHTSA received reports filed after the 2014 recall describing continued erratic shifting, including one owner who said the recall fix failed to resolve the issue.
Are transmission problems worse in the 2013 SRX than other years?: The 2013 SRX's 8% share of complaints tied to transmission issues is similar to 2011 (8%) but lower than 2010 (10%), and higher than 2012 (3%), 2014 (5%), 2015 (4%), and 2016 (3%).