2024 Toyota Prius Prime Reliability Data: Problems & Recalls
Caution The 2024 Toyota Prius Prime has a complaint index of 71, ranking 3rd worst among 8 model years, and carries a Caution verdict. NHTSA lists 12 complaints, 4 recalls, and 1 crash tied to an airbag/steering issue, with Electrical System problems making up 42% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 71/100
- #3 of 8 Prius Prime years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 12
- unique NHTSA reports
- Recalls
- 4
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Electrical System
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 50
- 51.5 city / 49 hwy
- Injuries / deaths
- 1 / 0
Top 2024 Toyota Prius Prime problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System5 (42%)
- Other3 (25%)
- Structure & Body2 (17%)
- Suspension, Wheels & Tires2 (17%)
- Visibility & Wipers2 (17%)
- Airbags1 (8%)
- Brakes1 (8%)
- Steering1 (8%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the rear door switch can short from water intrusion, letting a rear door unlock or open unexpectedly.
- Some drivers describe the 12-volt battery draining unexpectedly, leaving the car unable to start and the vehicle stranded.
- One owner reported a head-on crash at 40 MPH where the steering wheel detached and the airbags failed to deploy.
- Owners describe windshield wipers or washers failing to activate while driving at highway speed.
- Some report the liftgate opening on its own or cracking near the power liftgate trim with no warning light.
- Owners note tire sidewall damage and early tire wear, with one reporting all four tires needed replacement by 24,000 miles.
2024 Toyota Prius Prime recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 26V049000Jan 28, 2026Electrical System141,286 vehicles
Electrical system:wiring:switches/knobs/buttons
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
- NHTSA 25V744000Oct 30, 2025Collision Avoidance & Cameras1,024,407 vehicles
Back over prevention:display function
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
- NHTSA 24V548000Jul 23, 2024Other33,848 vehicles
Equipment:other:labels
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
2024 Toyota Prius Prime fuel economy and fuel cost
- City
- 51.5 MPG
- Highway
- 49 MPG
- Combined
- 50 MPG
- Annual fuel cost (EPA)
- $1,300
- 15,000 mi/yr
- Fuel
- Regular Gas and Electricity
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2024 compared with other Prius Prime years
Frequently asked questions
- Is the 2024 Toyota Prius Prime reliable?
- NHTSA data shows a complaint index of 71 for the 2024 model, the 3rd worst of 8 Prius Prime model years tracked, earning a Caution verdict relative to other years.
- What problems does the 2024 Toyota Prius Prime have?
- Electrical System issues make up 42% of complaints, mainly tied to a rear door switch recall and reported 12-volt battery drain. Other reported areas include structure & body, suspension/tires, and visibility/wipers.
- Does the 2024 Prius Prime have a recall?
- Yes, NHTSA lists 4 recall campaigns for the 2024 Prius Prime, including two related to the rear door switch's electrical system, one for a panoramic view monitor software update, and one label-related recall.
- How does the 2024 Prius Prime compare to other years?
- The 2024 model's complaint index of 71 is higher than the 2018 (43), 2019 (0), 2022 (29), and 2023 (14) model years, which are rated Good or Best, but lower than the 2017 (100) and 2021 (86) Avoid years.
- What is the fuel economy of the 2024 Toyota Prius Prime?
- EPA rates the 2024 Prius Prime at 50 MPG combined (51.5 city, 49 highway), with an estimated annual fuel cost of $1,300.