2024 Toyota Prius Prime Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
86/100
#2 most-complained of 8 Prius Prime years
The 2024 Toyota Prius Prime has a Complaint Index of 86, the second-worst among 8 model years with data, earning an "Avoid" verdict relative to other Prius Prime years. NHTSA lists 12 complaints, 4 recalls, and 1 crash, with Electrical System issues making up 42% of complaints.
- Complaints
- 12
- Recalls
- 4
- Crashes / fires
- 1 / 0
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 50
- 51.5 city / 49 hwy
Top 2024 Toyota Prius Prime problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System5 (42%)
- Other3 (25%)
- Structure & Body2 (17%)
- Suspension, Wheels & Tires2 (17%)
- Visibility & Wipers2 (17%)
- Airbags1 (8%)
- Brakes1 (8%)
- Steering1 (8%)
What owners report
- Owners report the 12-volt battery draining and leaving the vehicle stranded, sometimes in hot weather with no warning light.
- The rear door electric lock/opener switch can short from water intrusion, causing an unlocked rear door to open unexpectedly.
- Owners describe the power liftgate opening on its own, with a crack found in the plastic trim.
- One owner reported the steering wheel detaching and airbags failing to deploy during a head-on collision at 35,981 miles.
- Side mirror tops reportedly melted and warped in hot weather, with one popping off at freeway speed.
- A tire sidewall was found lacerated after the tire deflated while the vehicle was parked, at 7,000 miles.
2024 Toyota Prius Prime recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 26V049000Jan 28, 2026Electrical System141,286 vehicles
Electrical system:wiring:switches/knobs/buttons
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
- NHTSA 25V744000Oct 30, 2025Collision Avoidance & Cameras1,024,407 vehicles
Back over prevention:display function
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
- NHTSA 24V548000Jul 23, 2024Other33,848 vehicles
Equipment:other:labels
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
2024 Toyota Prius Prime fuel economy and fuel cost
- City
- 51.5 MPG
- Highway
- 49 MPG
- Combined
- 50 MPG
- Annual fuel cost (EPA)
- $1,300
- 15,000 mi/yr
- Fuel
- Regular Gas and Electricity
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2024 compared with other Prius Prime years
Frequently asked questions
- Is the 2024 Toyota Prius Prime reliable?
- Based on NHTSA owner complaints and recalls, the 2024 Prius Prime has a Complaint Index of 86 and ranks 2nd worst out of 8 model years with data, giving it an "Avoid" verdict relative to other Prius Prime years.
- What are the most common problems with the 2024 Prius Prime?
- Electrical System issues account for 42% of complaints, followed by Structure & Body, Suspension/Wheels/Tires, and Visibility & Wipers each at 17%.
- Does the 2024 Prius Prime have any recalls?
- NHTSA lists 4 recalls for the 2024 Prius Prime, including two Electrical System recalls tied to water intrusion in the rear door switch, plus a camera software recall and a labeling recall.
- How many complaints has NHTSA received for the 2024 Prius Prime?
- NHTSA lists 12 complaints for the 2024 Prius Prime, including 1 crash and 1 injury, with no fires or deaths reported.
- What is the median mileage when 2024 Prius Prime problems occur?
- Across all reported issues, the median mileage at failure is 5,250 miles, though specific areas vary, such as 670 miles for Structure & Body and 7,000 miles for Suspension, Wheels & Tires.