YearToAvoid

2021 Toyota Prius Prime Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

71/100

#3 most-complained of 8 Prius Prime years

The 2021 Toyota Prius Prime has a Complaint Index of 71, ranking 3rd worst among 8 model years and earning a Caution verdict. NHTSA lists 10 complaints, 4 crashes, 2 injuries, and 0 recalls for this year.

Complaints
10
Recalls
0
Crashes / fires
4 / 0
Injuries / deaths
2 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
54
55 city / 53 hwy

Top 2021 Toyota Prius Prime problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System4 (40%)
  2. Brakes3 (30%)
  3. Engine2 (20%)
  4. Collision Avoidance & Cameras2 (20%)
  5. Fuel System2 (20%)
  6. Transmission & Powertrain2 (20%)
  7. Airbags1 (10%)
  8. Other1 (10%)
  9. Visibility & Wipers1 (10%)

What owners report

  • Owners report brakes failing to stop the car after being hit, leaving the vehicle unable to run.
  • Some describe the brake pedal sinking to the floorboard while driving 45 to 50 mph, causing the car to accelerate, veer across the road, and jump a curb.
  • Owners report the rearview camera intermittently going black both in reverse and while driving at various speeds, with no warning light and no dealer diagnosis.
  • Adaptive cruise control (Dynamic Radar Cruise Control) reportedly failed to react properly when a leading vehicle changed lanes, creating a gap at an intersection.
  • Owners describe the vehicle rolling away on its own after being shifted into park, the key removed, and the driver stepping away.
  • Some report the vehicle display screen becoming unreadable in bright sunlight, at a reported mileage of 518.
2021 Toyota Prius Prime complaints: complaints filed per month3May 2021Nov 2022Jul 2024Mar 2025Oct 2025
18 complaints filed with NHTSA from May 2021 to Mar 2026; peak Nov 2022 (3).

2021 Toyota Prius Prime recalls

No safety recalls on record for this model year.

2021 Toyota Prius Prime fuel economy and fuel cost

City
55 MPG
Highway
53 MPG
Combined
54 MPG
Annual fuel cost (EPA)
$1,200
15,000 mi/yr
Fuel
Regular Gas and Electricity
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2021 compared with other Prius Prime years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020172018201920202021202220232024
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2019Best08154
2020Good4316154
2021Caution7110054
2022Good298154
2023Best146450

All Toyota Prius Prime years: best and worst →

Frequently asked questions

Is the 2021 Toyota Prius Prime a good year to avoid?
It carries a Caution verdict with a Complaint Index of 71, ranking 3rd worst out of 8 model years with NHTSA data. It is not the worst year, but it trails several newer and older years like 2019, 2020, 2022, and 2023.
What are the most common problems on the 2021 Prius Prime?
NHTSA complaints point to the Electrical System (40% of complaints, median mileage 177,000) and Brakes (30% of complaints, median mileage 34,000) as the top problem areas, followed by Engine and Collision Avoidance & Cameras issues.
Does the 2021 Toyota Prius Prime have any recalls?
NHTSA lists 0 recalls for the 2021 model year, including 0 do-not-drive recalls.
How does the 2021 Prius Prime compare to other years?
Its Complaint Index of 71 is worse than 2019 (0, Best), 2020 (43, Good), 2022 (29, Good), and 2023 (14, Best), but better than 2017 (100, Avoid) and 2024 (86, Avoid).
What is the fuel economy of the 2021 Toyota Prius Prime?
EPA rates it at 54 mpg combined (55 city / 53 highway) with an estimated annual fuel cost of $1,200.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.