2020 Subaru Crosstrek Reliability Data: Problems & Recalls
Caution The 2020 Subaru Crosstrek has a complaint index of 62, ranking 6th worst out of 14 model years and earning a Caution verdict. Windshield and moonroof issues dominate, with 34 of 69 complaints (49%) tied to Visibility & Wipers at a median 5,200 miles, and no recalls filed.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 62/100
- #6 of 14 Crosstrek years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 69
- unique NHTSA reports
- Recalls
- 0
- distinct NHTSA campaigns
- Crashes
- 6
- reported in complaints
- Fires
- 0
- Injuries
- 3
- Top issue
- Visibility & Wipers
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 30
- 27 city / 33 hwy
- Injuries / deaths
- 3 / 0
Top 2020 Subaru Crosstrek problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Visibility & Wipers34 (49%)
- Electrical System11 (16%)
- Other9 (13%)
- Transmission & Powertrain9 (13%)
- Engine7 (10%)
- Fuel System3 (4%)
- Structure & Body3 (4%)
- Brakes2 (3%)
- Collision Avoidance & Cameras2 (3%)
- Seat Belts2 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Windshields develop cracks starting from small chips, often within the first 1,000 to 2,800 miles of ownership.
- One owner reported the moonroof shattering suddenly while driving at 70 mph on a smooth highway with about 1,500 miles on the car.
- Some owners describe the vehicle unexpectedly accelerating at low speed while parking, leading to crashes.
- A remote-start electrical fault left one car unable to start just two days after delivery, at 203 miles.
- One owner reported the brake pedal failing to stop the car during a parking maneuver, followed by unintended acceleration into a curb.
- A driver reported the vehicle rolling away after being placed in park, with the key removed.
2020 Subaru Crosstrek recalls
No safety recalls on record for this model year.
2020 Subaru Crosstrek fuel economy and fuel cost
- City
- 27 MPG
- Highway
- 33 MPG
- Combined
- 30 MPG
- Annual fuel cost (EPA)
- $2,150
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Crosstrek years
Frequently asked questions
- Is the 2020 Subaru Crosstrek reliable?
- NHTSA data shows the 2020 Crosstrek has a complaint index of 62 and ranks 6th worst among 14 model years, earning a Caution verdict relative to other Crosstrek years. It has no recalls filed.
- What is the biggest problem with the 2020 Subaru Crosstrek?
- Visibility & Wipers issues, mainly windshield cracking and one moonroof shattering incident, account for 34 of 69 complaints (49%), with a median failure mileage of 5,200 miles.
- Does the 2020 Subaru Crosstrek have any recalls?
- NHTSA lists zero recalls for the 2020 Crosstrek, compared to 7 recalls on the 2019 model and 5 on the 2018 model.
- How does the 2020 Crosstrek compare to other years?
- The 2020 model's complaint index of 62 is better than the 2018, 2019, 2021, and 2024 model years, which are all rated Avoid, but worse than 2013-2015, 2017, 2022, and 2023, which rate Best or Good.