2020 Subaru Crosstrek Problems, Recalls & Reliability
Verdict
GoodComplaint Index
46/100
#8 most-complained of 14 Crosstrek years
The 2020 Subaru Crosstrek has a complaint index of 46, ranking 8th worst out of 14 model years, with a 'Good' verdict relative to other Crosstrek years. It has no recalls, and its top problem area is Visibility & Wipers, mostly windshield cracking.
- Complaints
- 69
- Recalls
- 0
- Crashes / fires
- 6 / 0
- Injuries / deaths
- 3 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 30
- 27 city / 33 hwy
Top 2020 Subaru Crosstrek problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Visibility & Wipers34 (49%)
- Electrical System11 (16%)
- Other9 (13%)
- Transmission & Powertrain9 (13%)
- Engine7 (10%)
- Fuel System3 (4%)
- Structure & Body3 (4%)
- Brakes2 (3%)
- Collision Avoidance & Cameras2 (3%)
- Seat Belts2 (3%)
What owners report
- Owners describe windshield cracks appearing early, sometimes starting from small rock chips and spreading several inches within hours or days.
- Some report the windshield or moonroof shattering or cracking with very low mileage on the vehicle, in one case at 1,500 miles.
- One owner reported unintended acceleration while parking at low speed, resulting in a crash into a fixed object.
- Another owner described the vehicle rolling away after being shifted into park, with the key removed, and being unable to shift back into park.
- A remote start installed before delivery caused a no-start condition just days after taking possession of the car.
- One owner reported the brake pedal failing to stop the vehicle during a parking maneuver, followed by unintended acceleration into an obstacle.
2020 Subaru Crosstrek recalls
No safety recalls on record for this model year.
2020 Subaru Crosstrek fuel economy and fuel cost
- City
- 27 MPG
- Highway
- 33 MPG
- Combined
- 30 MPG
- Annual fuel cost (EPA)
- $2,150
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Crosstrek years
Frequently asked questions
- Is the 2020 Subaru Crosstrek reliable?
- Based on NHTSA owner complaints and recalls, the 2020 Crosstrek has a complaint index of 46 and ranks 8th worst out of 14 model years, earning a 'Good' verdict relative to other Crosstrek years.
- Does the 2020 Subaru Crosstrek have any recalls?
- NHTSA lists no recalls for the 2020 Subaru Crosstrek.
- What is the most common problem with the 2020 Subaru Crosstrek?
- Visibility & Wipers issues, mainly windshield cracking, make up 49% of complaints, with a median mileage at failure of 5,200 miles.
- How does the 2020 Crosstrek compare to the 2019 and 2021 models?
- The 2019 Crosstrek has a complaint index of 92 and an 'Avoid' verdict, and the 2021 Crosstrek has an index of 77 and an 'Avoid' verdict, both worse than the 2020's index of 46.
- What is the fuel economy of the 2020 Subaru Crosstrek?
- The EPA rates the 2020 Crosstrek at 30 mpg combined (27 city/33 highway), with an estimated annual fuel cost of $2,150.