How many 2020 Subaru Crosstrek owners complained about visibility and wipers issues?

NHTSA lists 34 Visibility & Wipers complaints for the 2020 Crosstrek, which is 49% of the 69 total complaints filed for that model year.

At what mileage do these windshield problems typically show up?

The median mileage at failure reported to NHTSA for this problem area is 5,200 miles.

Is there a recall for the 2020 Subaru Crosstrek windshield?

No related recalls are listed in NHTSA data for this problem area on the 2020 Crosstrek.

Did these windshield issues cause any crashes or injuries?

NHTSA data for this problem area on the 2020 Crosstrek shows 0 crashes, 0 fires, and 0 injuries.

How does the 2020 Crosstrek compare to other years for this issue?

The 2020 model's 49% share of complaints tied to Visibility & Wipers is the highest of any Crosstrek year, ahead of 2019 at 43% and 2018 at 37%.

2020 Subaru Crosstrek Visibility & Wipers Problems

Owners filed 34 Visibility & Wipers complaints for the 2020 Subaru Crosstrek, 49% of all 69 complaints for the year. Most describe windshields cracking or chipping with no clear impact, at a median mileage of 5,200. No related recalls are listed.

Visibility & Wipers complaints: 34; 49% of 69
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 5,200 mi
Related recalls: 0

Typical visibility and wiper symptoms owners report

Windshields develop cracks starting near the edge or bottom that spread several inches within hours, with no reported rock strike.
Owners report sudden cracks appearing after activating the wipers or after minor rock chips that expand quickly into 4 to 12 inch cracks.
Cracks and chips appear while the vehicle is parked in a garage or driven on paved roads, with owners stating no debris struck the glass.
One owner reported the moonroof shattering into pieces at highway speed with no crash or fire.
Dealers reportedly attributed some windshield cracks to stone chips despite owners saying they did not hear or see any impact.

When 2020 Subaru Crosstrek visibility and wiper complaints were filed

First complaint Jan 17, 2020, latest Jan 10, 2025.

34 complaints filed with NHTSA from Jan 2020 to Jan 2025; peak Mar 2021 (3).

Visibility & Wipers recalls for the 2020 Subaru Crosstrek

No safety recalls on record for this model year.

Visibility & Wipers complaints by Crosstrek model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20120 (0%)
20131 (4%)
20140 (0%)
20150 (0%)
20166 (5%)
201725 (27%)
201872 (37%)
2019123 (43%)
202034 (49%)
202133 (29%)
20226 (19%)
20237 (21%)
202422 (19%)
202512 (28%)

Frequently asked questions

How many 2020 Subaru Crosstrek owners complained about visibility and wipers issues?: NHTSA lists 34 Visibility & Wipers complaints for the 2020 Crosstrek, which is 49% of the 69 total complaints filed for that model year.
At what mileage do these windshield problems typically show up?: The median mileage at failure reported to NHTSA for this problem area is 5,200 miles.
Is there a recall for the 2020 Subaru Crosstrek windshield?: No related recalls are listed in NHTSA data for this problem area on the 2020 Crosstrek.
Did these windshield issues cause any crashes or injuries?: NHTSA data for this problem area on the 2020 Crosstrek shows 0 crashes, 0 fires, and 0 injuries.
How does the 2020 Crosstrek compare to other years for this issue?: The 2020 model's 49% share of complaints tied to Visibility & Wipers is the highest of any Crosstrek year, ahead of 2019 at 43% and 2018 at 37%.