2020 Mazda CX-5 Reliability Data: Problems & Recalls
Caution The 2020 Mazda CX-5 has a complaint index of 62, ranking 6th worst out of 14 model years, with a Caution verdict. Electrical System problems lead at 28% of complaints, and no recalls have been issued for this year.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 62/100
- #6 of 14 CX-5 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 106
- unique NHTSA reports
- Recalls
- 0
- distinct NHTSA campaigns
- Crashes
- 9
- reported in complaints
- Fires
- 0
- Injuries
- 6
- Top issue
- Electrical System
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 26
- 24 city / 30 hwy
- Injuries / deaths
- 6 / 0
Top 2020 Mazda CX-5 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System30 (28%)
- Other26 (25%)
- Engine22 (21%)
- Brakes14 (13%)
- Collision Avoidance & Cameras14 (13%)
- Transmission & Powertrain8 (8%)
- Structure & Body7 (7%)
- Airbags5 (5%)
- Fuel System4 (4%)
- Lane Departure4 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Brake pedal became unresponsive or the power steering and smart city brake support malfunction warnings appeared while driving at low speed.
- Sudden unintended acceleration was reported while parking or coasting to a stop, in one case continuing until the vehicle hit a building.
- Adaptive cruise control reportedly disengaged and the vehicle accelerated on its own, leading to a collision.
- Airbags failed to deploy during a crash into a guard rail.
- Owners describe intermittent battery drain that caused the vehicle to power off or fail to start while parked.
- The rear camera and warning system reportedly failed repeatedly, and the automatic liftgate opened on its own in the garage or outdoors.
2020 Mazda CX-5 recalls
No safety recalls on record for this model year.
2020 Mazda CX-5 fuel economy and fuel cost
- City
- 24 MPG
- Highway
- 30 MPG
- Combined
- 26 MPG
- Annual fuel cost (EPA)
- $2,500
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other CX-5 years
Frequently asked questions
- Is the 2020 Mazda CX-5 reliable?
- NHTSA data gives the 2020 CX-5 a complaint index of 62, ranking it 6th worst among 14 model years, with a Caution verdict relative to other CX-5 years.
- What is the biggest problem with the 2020 Mazda CX-5?
- Electrical System issues are the top problem area, making up 28% of complaints, followed by Engine at 21% and Brakes at 13%.
- Does the 2020 Mazda CX-5 have any recalls?
- NHTSA lists zero recalls for the 2020 CX-5.
- What mileage do 2020 CX-5 problems show up at?
- The median mileage at failure for this model year is 3,200 miles, though Brakes complaints had a much lower median mileage of 288.5 miles.
- Which CX-5 model years are worse than 2020?
- NHTSA complaint data ranks 2016, 2014, 2018, and 2019 as Avoid years, all with higher complaint indexes than the 2020 model's 62.