YearToAvoid

2020 Mazda CX-5 Electrical System Problems

NHTSA lists 30 Electrical System complaints for the 2020 Mazda CX-5, 28% of the 106 complaints filed for that model year, with a median failure mileage of 2,741 miles. There are no related recalls listed for this issue.

Electrical System complaints
30
28% of 106
Crashes reported
1
Fires reported
0
Injuries reported
1
Median mileage
2,741 mi
Related recalls
0

Typical electrical symptoms owners report

  • Owners report intermittent battery drain that leaves the vehicle unable to start or causes it to power off while parked or running.
  • Some describe dashboard lights flickering on and off while driving, sometimes tied to repeated battery replacements.
  • Several owners report the infotainment touchscreen acting on its own, adjusting navigation volume to maximum, switching radio stations, or dialing phone contacts without input, a pattern some call "ghost touch."
  • Blind spot monitoring has been reported to fail to alert the driver at highway speed, with the warning light and sound not activating.
  • A few owners note tail lights failing along with the clock and radio malfunctioning at the same time.
  • One owner reported the driver information screen restarting on its own repeatedly while phones were connected via USB.

When 2020 Mazda CX-5 electrical complaints were filed

First complaint Aug 3, 2020, latest Jun 10, 2026.

2020 Mazda CX-5 electrical system complaints: complaints filed per month3Aug 2020Mar 2021Oct 2023Jun 2024Nov 2024Apr 2025Aug 2025Apr 2026
30 complaints filed with NHTSA from Aug 2020 to Jun 2026; peak Nov 2020 (3).

Electrical System recalls for the 2020 Mazda CX-5

No safety recalls on record for this model year.

Electrical System complaints by CX-5 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20120 (0%)
  2. 201358 (30%)
  3. 2014137 (36%)
  4. 201511 (8%)
  5. 2016226 (44%)
  6. 201745 (30%)
  7. 201834 (10%)
  8. 201949 (18%)
  9. 202030 (28%)
  10. 202113 (9%)
  11. 202229 (46%)
  12. 202317 (27%)
  13. 20247 (16%)
  14. 20255 (19%)

Frequently asked questions

How common are electrical problems on the 2020 Mazda CX-5?
NHTSA lists 30 Electrical System complaints for the 2020 CX-5, which is 28% of the 106 total complaints filed for that model year.
Is there a recall for the 2020 Mazda CX-5 electrical system?
No. NHTSA's data shows no related recalls listed for the Electrical System issue on the 2020 CX-5.
At what mileage do electrical issues typically show up?
The median mileage at failure among the reported Electrical System complaints for the 2020 CX-5 is 2,741 miles.
Did any electrical complaints involve crashes or injuries?
Among the 30 Electrical System complaints for the 2020 CX-5, NHTSA records 1 crash and 1 injury, and no fires.
How does the 2020 CX-5 compare to other model years for electrical complaints?
The 2020 CX-5's electrical complaints make up 28% of that year's total, lower than the 2016 CX-5's 44% share and the 2022 CX-5's 46% share, but higher than the 2021 CX-5's 9% share.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.