YearToAvoid

Lincoln MKZ Hybrid Best and Worst Years (2011–2020)

Avoid the 2011, 2012, and 2014 Lincoln MKZ Hybrid. The 2014 has the highest complaint index (100) with 6 crashes and 4 injuries reported, while 2011 and 2012 show heavy steering and airbag complaints. The 2016 model year has the lowest complaint index (33) among years with meaningful data.

Avoid 2011Avoid 2012Avoid 2014

Model years
10
2011–2020
NHTSA complaints
178
Recall campaigns
0
Crashes reported
10
Fires reported
1
Top problem area
Steering

MKZ Hybrid Complaint Index by year

Higher = more complaints, crashes, fires, injuries, deaths and Do-Not-Drive recalls per year on the road, relative to other years of this model.

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002011201220132014201520162017201820192020
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best

Lincoln MKZ Hybrid problems and recalls by year

YearVerdictIndexComplaintsCrashesFiresRecallsTop issueMPGNCAP
2011Avoid7840100Airbags38—
2012Avoid8959100Steering38—
2013Good4412010Structure & Body38—
2014Avoid10027600Brakes38—
2015Caution6712200Electrical System40—
2016Good336000Seat Belts40—
2017Caution5617000Engine40—
2018No verdict112000Brakes40—
2019No verdict222000Structure & Body41—
2020No verdict01000Electrical System41—

MKZ Hybrid years to avoid: what went wrong

2014 Lincoln MKZ Hybrid Index 100 · 27 complaints · 0 recalls

The 2014 MKZ Hybrid ranks worst overall with a complaint index of 100, 6 crashes, and 4 injuries reported. Brakes dominate the complaints at 48%, with a median failure mileage of 105,000, including reports of brakes failing to stop the car and causing rear-end collisions. Owners also described tire blowouts and the vehicle unexpectedly rolling or accelerating on its own without the brake pedal pressed. No recalls are on file for this year.

2012 Lincoln MKZ Hybrid Index 89 · 59 complaints · 0 recalls

The 2012 MKZ Hybrid has 59 complaints and a complaint index of 89, the second highest in the lineup. Steering problems lead at 32% of complaints, with a median failure mileage of 63,000, including reports of sudden power steering loss as early as 11,200 miles. Airbags follow at 29%, with a median mileage of 52,750. Owners also reported the engine stalling unexpectedly while moving at low speed or stopped in traffic. One crash was reported. No recalls are listed.

2012 steering problems →2012 airbags problems →

2011 Lincoln MKZ Hybrid Index 78 · 40 complaints · 0 recalls

NHTSA lists 40 complaints for the 2011 MKZ Hybrid, with a complaint index of 78. Airbags account for 45% of complaints, with a median failure mileage of 55,000. Steering issues make up 33%, with owners reporting sudden loss of power steering assist at low speeds, sometimes followed by minor crashes. One crash was reported. Brakes and electrical system complaints follow, including door latches that trapped occupants inside the vehicle. No recalls are on file for this year.

2011 airbags problems →

Most common Lincoln MKZ Hybrid problems (all years)

Share of NHTSA complaints by component group. A complaint naming two components counts once in each.

  1. Steering40 (22%)
  2. Airbags36 (20%)
  3. Brakes33 (19%)
  4. Structure & Body22 (12%)
  5. Other21 (12%)
  6. Electrical System20 (11%)
  7. Engine16 (9%)
  8. Suspension, Wheels & Tires11 (6%)
  9. Transmission & Powertrain11 (6%)
  10. Fuel System7 (4%)

Frequently asked questions

What years of the Lincoln MKZ Hybrid should I avoid?
Based on NHTSA owner complaints, avoid the 2011, 2012, and 2014 model years. The 2014 has the highest complaint index at 100, followed by 2012 at 89 and 2011 at 78.
Is the 2014 Lincoln MKZ Hybrid reliable?
The 2014 MKZ Hybrid has the highest complaint index (100) of any year covered, with 27 complaints, 6 crashes, and 4 injuries reported to NHTSA. Brakes are the top problem area, making up 48% of complaints for that year.
Does the Lincoln MKZ Hybrid have any recalls?
Across all model years covered (2011-2020), NHTSA lists 0 recall campaigns for the Lincoln MKZ Hybrid.
Which Lincoln MKZ Hybrid year has the fewest reported problems?
The 2016 model year has the lowest complaint index (33) among years with meaningful complaint volume, with only 6 total complaints and no crashes, fires, or injuries reported.
What is the most common problem area for the Lincoln MKZ Hybrid overall?
Across all years, steering issues account for 22% of complaints (40 total), followed by airbags at 20% (36 complaints) and brakes at 19% (33 complaints).

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.