YearToAvoid

2011 Lincoln MKZ Hybrid Airbags Problems

Airbags account for 18 of 40 complaints (45%) on the 2011 Lincoln MKZ Hybrid, the highest share of any year for this model. Nearly all relate to the Takata recall (NHTSA campaign 16V384000) and long parts delays, with median failure mileage at 55,000; no crashes, fires, or injuries were reported.

Airbags complaints
18
45% of 40
Crashes reported
0
Fires reported
0
Injuries reported
0
Median mileage
55,000 mi
Related recalls
0

Typical airbag symptoms owners report

  • Owners report waiting extended periods, in some cases over a year or nearly two years, for Takata airbag recall parts to become available.
  • Multiple contacts describe being told the passenger-side airbag part was unavailable, leaving the recall repair incomplete.
  • Some owners say dealers told them Takata's bankruptcy delayed the parts supply and repair scheduling further.
  • Several complaints describe difficulty reaching Ford/Lincoln customer service, including long hold times before being disconnected.
  • One owner reported being advised not to let anyone sit in the passenger seat due to risk of the Takata airbag deploying improperly.
  • No owner in the sample reported an actual airbag failure, crash, or injury tied to this issue.

When 2011 Lincoln MKZ Hybrid airbag complaints were filed

First complaint Dec 10, 2016, latest Feb 13, 2019.

2011 Lincoln MKZ Hybrid airbags complaints: complaints filed per month2Dec 2016Mar 2017Aug 2017Nov 2017Mar 2018Oct 2018Jan 2019
18 complaints filed with NHTSA from Dec 2016 to Feb 2019; peak Mar 2017 (2).

Airbags recalls for the 2011 Lincoln MKZ Hybrid

No safety recalls on record for this model year.

Airbags complaints by MKZ Hybrid model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201118 (45%)
  2. 201217 (29%)
  3. 20130 (0%)
  4. 20140 (0%)
  5. 20150 (0%)
  6. 20161 (17%)
  7. 20170 (0%)
  8. 20180 (0%)
  9. 20190 (0%)
  10. 20200 (0%)

Frequently asked questions

Are there airbag problems with the 2011 Lincoln MKZ Hybrid?
Yes. NHTSA logged 18 airbag-related complaints for the 2011 MKZ Hybrid, 45% of all 40 complaints filed for that model year, the highest airbag share of any MKZ Hybrid year.
Is there a recall for the 2011 Lincoln MKZ Hybrid airbags?
Owner complaints reference NHTSA campaign number 16V384000, the Takata airbag recall, though this specific dataset lists no related_recalls entry tied to it directly.
Did the airbag issue cause any crashes or injuries?
No. NHTSA data for this component and year shows zero crashes, zero fires, and zero injuries among the reported complaints.
What mileage did airbag problems typically show up at?
The median mileage at failure reported to NHTSA for this issue was 55,000 miles.
What did most complaints actually describe?
Most complaints described delays getting Takata recall parts and repairs completed rather than an actual airbag malfunction.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.