YearToAvoid

2012 Lincoln MKZ Hybrid Reliability Data: Problems & Recalls

Avoid The 2012 Lincoln MKZ Hybrid has 59 NHTSA complaints, a complaint index of 100, and ranks worst of all 10 model years covered, earning an Avoid verdict. Steering (32% of complaints) and airbags (29%) are the top problem areas, with no recalls filed.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
100/100
#1 of 10 MKZ Hybrid years
Verdict
Avoid
vs. other years of this model
Complaints
59
unique NHTSA reports
Recalls
0
distinct NHTSA campaigns
Crashes
1
reported in complaints
Fires
0
Injuries
0
Top issue
Steering
Best nearby year
2013
rated Good
NHTSA overall rating
Not rated
EPA combined MPG
38
41 city / 35 hwy
Injuries / deaths
0 / 0

Top 2012 Lincoln MKZ Hybrid problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Steering19 (32%)
  2. Airbags17 (29%)
  3. Brakes9 (15%)
  4. Electrical System9 (15%)
  5. Engine7 (12%)
  6. Other6 (10%)
  7. Structure & Body6 (10%)
  8. Fuel System3 (5%)
  9. Transmission & Powertrain2 (3%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • Power steering can fail suddenly with no warning, sometimes displaying a service message, even at low mileage.
  • While driving, the engine can shut off unexpectedly along with the "stop safely now" warning, sometimes causing loss of steering and braking assist at the same time.
  • Drivers report the engine dying while stopped in traffic or at low speed, then restarting only after being shifted into park.
  • The driver's side door can become difficult or impossible to open from inside, sometimes requiring the handle and lock button to be worked simultaneously or the door opened from outside.
  • Some owners describe their foot getting caught on something under the dashboard while moving between the accelerator and brake pedal.
2012 Lincoln MKZ Hybrid complaints: complaints filed per month7Sep 2013May 2015Mar 2017Nov 2017Oct 2018May 2019Feb 2021Dec 2023
59 complaints filed with NHTSA from Sep 2013 to Jun 2026; peak Nov 2017 (7).

2012 Lincoln MKZ Hybrid recalls

No safety recalls on record for this model year.

2012 Lincoln MKZ Hybrid fuel economy and fuel cost

City
41 MPG
Highway
35 MPG
Combined
38 MPG
Annual fuel cost (EPA)
$1,700
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2012 compared with other MKZ Hybrid years

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002011201220132014201520162017201820192020
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2011Avoid7840038
2012Avoid10059038
2013Good4412038
2014Avoid8927038

All Lincoln MKZ Hybrid years: best and worst →

Frequently asked questions

Is the 2012 Lincoln MKZ Hybrid reliable?
Based on NHTSA owner complaints, the 2012 MKZ Hybrid has a complaint index of 100, the highest of the 10 model years with data, and carries an Avoid verdict relative to other MKZ Hybrid years.
What is the biggest problem with the 2012 Lincoln MKZ Hybrid?
Steering complaints are the largest category, making up 32% of all complaints, with a median failure mileage of 63,000. Airbag complaints follow at 29% of complaints.
Does the 2012 Lincoln MKZ Hybrid have any recalls?
NHTSA lists zero recalls for the 2012 MKZ Hybrid.
Which Lincoln MKZ Hybrid year is better than 2012?
The 2016 model year has the lowest complaint index at 33 and a Good verdict, while 2013 also carries a Good verdict with an index of 44.
What mileage do problems typically show up at on the 2012 MKZ Hybrid?
The median mileage at failure across all complaints is 60,000, though steering complaints show a median of 63,000 miles.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.