YearToAvoid

2023 Lexus RX350 Problems, Recalls & Reliability

Verdict

No verdict

Complaint Index

15/100

#12 most-complained of 14 RX350 years

The 2023 Lexus RX350 has 4 NHTSA complaints, 1 recall, and a Complaint Index of 15, ranking 12th worst out of 14 model years — among the better years for this model.

Complaints
4
Recalls
1
Crashes / fires
1 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
24.5
21.5 city / 28.5 hwy

Top 2023 Lexus RX350 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Airbags1 (25%)
  2. Other1 (25%)
  3. Structure & Body1 (25%)
  4. Visibility & Wipers1 (25%)

What owners report

  • Owners report a sunroof that suddenly fractured while driving around 60 MPH with no impact, at a median mileage of 3,000 miles.
  • One owner reported an airbag-related crash after another vehicle crossed into their path, causing front passenger side fender damage at a median mileage of 26,000 miles for that problem area.
  • An owner described a newly delivered vehicle with the dash panel separating from the soft-touch IP panel near the passenger side suede trim clip, noticed at under 400 miles.
  • A recall tied to the airbag spiral cable assembly affects this model year, with dealers inspecting and replacing the part if needed.
2023 Lexus RX350 complaints: complaints filed per month1Apr 2023May 2023Jun 2023Jul 2023
4 complaints filed with NHTSA from Apr 2023 to Jul 2023; peak Apr 2023 (1).

2023 Lexus RX350 recalls

1 NHTSA recall campaign list this model year.

  1. NHTSA 23V480000Jul 12, 2023Airbags152,927 vehicles

    Air bags:frontal:driver clockspring/spiral cassette

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

    Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

2023 Lexus RX350 fuel economy and fuel cost

City
21.5 MPG
Highway
28.5 MPG
Combined
24.5 MPG
Annual fuel cost (EPA)
$3,250
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2023 compared with other RX350 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’10’11’12’13’14’15’16’17’18’19’20’21’22’23
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021No verdict01122
2022Good3810022
2023No verdict154124.5

All Lexus RX350 years: best and worst →

Frequently asked questions

Is the 2023 Lexus RX350 reliable?
It has a Complaint Index of 15 and ranks 12th worst out of 14 model years for this model, based on NHTSA complaints and recalls, making it one of the more favorable years.
What problems does the 2023 Lexus RX350 have?
NHTSA lists 4 complaints across Airbags, Structure & Body, and Visibility & Wipers, each accounting for 25% of complaints, with 1 crash and 0 fires reported.
Does the 2023 Lexus RX350 have a recall?
Yes, one recall (campaign 23V480000) covers a defective airbag spiral cable assembly; dealers will inspect and replace it if necessary, free of charge.
What is the fuel economy of the 2023 Lexus RX350?
EPA rates it at 24.5 mpg combined (21.5 city / 28.5 highway), with an estimated annual fuel cost of $3,250.
Should I avoid the 2023 Lexus RX350?
No — with a Complaint Index of 15 and rank of 12th worst out of 14 years, it compares favorably to years like 2010 (index 100) and 2013 (index 92).

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.