YearToAvoid

2023 Lexus RX350 Reliability Data: Problems & Recalls

No verdict The 2023 Lexus RX350 has a complaint index of 22, ranking 15th out of 19 model years, which is relatively low compared to older RX years. It has 4 complaints, 1 recall, and no verdict has been assigned yet.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
22/100
#15 of 19 RX350 years
Verdict
No verdict
vs. other years of this model
Complaints
4
unique NHTSA reports
Recalls
1
distinct NHTSA campaigns
Crashes
1
reported in complaints
Fires
0
Injuries
0
Top issue
Airbags
Best nearby year
2020
rated Best
NHTSA overall rating
5 / 5 ★
EPA combined MPG
24.5
21.5 city / 28.5 hwy
Injuries / deaths
0 / 0

Top 2023 Lexus RX350 problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Airbags1 (25%)
  2. Other1 (25%)
  3. Structure & Body1 (25%)
  4. Visibility & Wipers1 (25%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • A sunroof fractured on its own while driving around 60 mph, with no warranty coverage offered for the replacement.
  • Dashboard trim on the passenger side separated and sagged near the soft-touch panel on a nearly new vehicle with very low mileage.
  • An airbag-related complaint followed a side-impact collision where the front passenger door became inoperable; no airbags deployed.
  • A recall covering the airbag spiral cable assembly was reported for this model year, with dealers inspecting and replacing the part if needed.
2023 Lexus RX350 complaints: complaints filed per month1Apr 2023May 2023Jun 2023Jul 2023
4 complaints filed with NHTSA from Apr 2023 to Jul 2023; peak Apr 2023 (1).

2023 Lexus RX350 recalls

1 NHTSA recall campaign list this model year.

  1. NHTSA 23V480000Jul 12, 2023Airbags152,927 vehicles

    Air bags:frontal:driver clockspring/spiral cassette

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

    Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

2023 Lexus RX350 fuel economy and fuel cost

City
21.5 MPG
Highway
28.5 MPG
Combined
24.5 MPG
Annual fuel cost (EPA)
$3,250
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2023 compared with other RX350 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021No verdict111122
2022Good3910022
2023No verdict224124.5

All Lexus RX350 years: best and worst →

Frequently asked questions

Is the 2023 Lexus RX350 reliable?
NHTSA data shows only 4 complaints and a complaint index of 22 for the 2023 RX350, which ranks 15th out of 19 model years. It has not yet received a Good, Best, Caution, or Avoid verdict.
Does the 2023 Lexus RX350 have any recalls?
Yes, one recall (23V480000) covers the airbag spiral cable assembly, with dealers inspecting and replacing it free of charge if necessary.
What problems do owners report with the 2023 Lexus RX350?
Owners report airbag-related issues tied to a crash, a sunroof that fractured without impact, and dashboard trim separating on a nearly new vehicle.
How does the 2023 RX350 compare to other RX350 years?
With a complaint index of 22, the 2023 model has far fewer reported problems than years like 2007 (index 94) or 2010 (index 100), which carry Avoid verdicts.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.