2017 Lexus RX350 Problems, Recalls & Reliability
Verdict
CautionComplaint Index
62/100
#6 most-complained of 14 RX350 years
The 2017 Lexus RX350 has 46 NHTSA complaints, a complaint index of 62, and ranks 6th worst of 14 model years, earning a Caution verdict. Top problem areas are Engine (26%) and Brakes (24%), with 3 recalls including fuel pump and brake booster issues.
- Complaints
- 46
- Recalls
- 3
- Crashes / fires
- 12 / 0
- Injuries / deaths
- 2 / 1
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22.5
- 19.5 city / 26.5 hwy
Top 2017 Lexus RX350 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine12 (26%)
- Brakes11 (24%)
- Fuel System10 (22%)
- Other8 (17%)
- Transmission & Powertrain6 (13%)
- Airbags4 (9%)
- Electrical System4 (9%)
- Visibility & Wipers4 (9%)
- Collision Avoidance & Cameras3 (7%)
- Structure & Body2 (4%)
What owners report
- Owners describe the vehicle unexpectedly lurching or moving forward while shifting into park at low speed.
- Some report the accelerator responding inconsistently, causing sudden violent surges forward when taking off.
- Automatic emergency braking reportedly failed to stop the vehicle before rear-ending another car despite full brake pressure.
- Several owners say the pre-collision warning system activated but the brakes did not respond as expected.
- Airbags reportedly failed to deploy in multiple frontal and side-impact crashes described by owners.
- One report describes the vehicle rolling after being placed in park, leading to a fatal incident.
2017 Lexus RX350 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 20V682000Nov 4, 2020Fuel System1,525,742 vehicles
Fuel system, gasoline:delivery:fuel pump
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- NHTSA 20V012000Jan 13, 2020Fuel System1,830,752 vehicles
Fuel system, gasoline:delivery:fuel pump
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
- NHTSA 18V211000Apr 3, 2018Brakes6,046 vehicles
Service brakes, hydraulic:power assist:vacuum
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Risk: A sudden loss of braking assist can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
2017 Lexus RX350 fuel economy and fuel cost
- City
- 19.5 MPG
- Highway
- 26.5 MPG
- Combined
- 22.5 MPG
- Annual fuel cost (EPA)
- $2,875
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2017 compared with other RX350 years
Frequently asked questions
- Is the 2017 Lexus RX350 reliable?
- NHTSA data gives the 2017 RX350 a complaint index of 62 and a Caution verdict, ranking 6th worst among the 14 model years with data. It has 46 complaints, 12 crashes, and 3 recalls.
- What are the most common problems with the 2017 Lexus RX350?
- Engine issues account for 26% of complaints with a median failure mileage of 4,500, and brakes account for 24% with a median failure mileage of 8,173.5 miles. Fuel system complaints make up 22% of reports.
- Does the 2017 Lexus RX350 have any recalls?
- Yes, NHTSA lists 3 recalls for the 2017 RX350 covering the fuel pump assembly (two campaigns) and a brake booster vacuum pump issue. None of these are do-not-drive recalls.
- How does the 2017 RX350 compare to other model years?
- The 2017 model ranks 6th worst out of 14 years tracked, with a complaint index of 62. Years like 2014 (index 23, Best) and 2020 (index 8, Best) performed better, while 2010 (index 100, Avoid) performed worse.
- Should I avoid the 2017 Lexus RX350?
- The 2017 RX350 carries a Caution verdict, not an Avoid rating, meaning it has more reported problems than several other RX350 years but is not the worst. Engine and brake complaints are the areas to watch.