2020 Lexus RX350 Reliability Data: Problems & Recalls
Best The 2020 Lexus RX350 ranks 16th of 19 model years, with only 7 complaints and a complaint index of 17, earning a Best verdict. The main issue is a fuel pump recall (20V682000), with one report of stalling at 14,000 miles.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 17/100
- #16 of 19 RX350 years
- Verdict
- Best
- vs. other years of this model
- Complaints
- 7
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Fuel System
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22
- 19 city / 26 hwy
- Injuries / deaths
- 0 / 0
Top 2020 Lexus RX350 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Fuel System6 (86%)
- Electrical System1 (14%)
- Engine1 (14%)
- Other1 (14%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report waiting months for fuel pump recall parts to become available at dealerships.
- Some owners struggled to reach dealership service departments by phone about the recall.
- One owner reported an abnormal engine sound and loss of power while driving around 55 mph.
- In that case the vehicle failed to respond to the accelerator and lost motive power, with no warning light illuminated, at 14,000 miles.
2020 Lexus RX350 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 20V682000Nov 4, 2020Fuel System1,525,742 vehicles
Fuel system, gasoline:delivery:fuel pump
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
2020 Lexus RX350 fuel economy and fuel cost
- City
- 19 MPG
- Highway
- 26 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $2,950
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other RX350 years
Frequently asked questions
- Is the 2020 Lexus RX350 reliable?
- Based on NHTSA complaints and recalls, yes. It has a complaint index of 17, the second-lowest of all 19 model years, and carries a Best verdict.
- What problems does the 2020 Lexus RX350 have?
- Fuel System issues dominate, making up 86% of its 7 complaints, mostly tied to a fuel pump recall. One Electrical System and one Engine complaint were also reported, both at a median of 2,450 miles.
- Does the 2020 Lexus RX350 have a recall?
- Yes, one recall, campaign 20V682000, covering the fuel pump assembly. It is not a do-not-drive recall, and Toyota replaced the fuel pump assembly free of charge.
- How does the 2020 RX350 compare to other RX350 years?
- It ranks 16th worst out of 19 years, meaning it's among the better years. Years like 2007-2010 and 2013 carry Avoid verdicts with complaint indexes from 78 to 100.