2023 Jeep Grand Cherokee Steering Problems
NHTSA lists 42 steering complaints for the 2023 Jeep Grand Cherokee, 11% of its 386 total complaints, with 2 crashes and 1 injury reported. A related recall, campaign 23V352000, covers an incorrectly assembled steering column intermediate shaft that can disconnect from the u-joint.
- Steering complaints
- 42
- 11% of 386
- Crashes reported
- 2
- Fires reported
- 0
- Injuries reported
- 1
- Median mileage
- 23,000 mi
- Related recalls
- 1
Typical steering symptoms owners report
- Sudden loss of power steering while backing out of a driveway or pulling out of a parking spot, often paired with a check engine light.
- Loss of power steering accompanied by other warnings such as lane departure, blind spot, adaptive cruise, and traction control becoming unavailable.
- Steering wheel center pad or airbag cover reported coming loose or detaching from the steering wheel.
- One report of the steering wheel appearing to collapse, followed by a crash and vehicle rollover with driver injuries.
- Owners reported long waits for recall parts under campaign 23V352000, with dealers unable to complete repairs for extended periods due to limited part supply.
When 2023 Jeep Grand Cherokee steering complaints were filed
First complaint Apr 1, 2023, latest Sep 19, 2026.
Steering recalls for the 2023 Jeep Grand Cherokee
- NHTSA 23V352000May 18, 2023Steering89,372 vehicles
Steering:column
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Steering complaints by Grand Cherokee model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many steering complaints does the 2023 Jeep Grand Cherokee have?
- NHTSA lists 42 steering complaints for the 2023 Jeep Grand Cherokee, which is 11% of all 386 complaints filed for that model year.
- Is there a steering recall for the 2023 Jeep Grand Cherokee?
- Yes. Campaign 23V352000 covers an incorrectly assembled steering column intermediate shaft that may disconnect from the u-joint on certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L vehicles.
- Have steering problems caused crashes or injuries?
- NHTSA data tied to the 2023 Jeep Grand Cherokee steering complaints shows 2 crashes and 1 injury among the reports filed.
- At what mileage do steering problems tend to show up?
- The median mileage at failure across steering complaints for this model year is 23,000 miles.
- Is the steering recall a do-not-drive order?
- No. NHTSA's recall record for campaign 23V352000 marks it as not a do-not-drive and not a park-outside recall.