YearToAvoid

2023 Jeep Grand Cherokee Suspension, Wheels & Tires Problems

Suspension, Wheels & Tires problems account for 64 of 386 complaints (17%) on the 2023 Jeep Grand Cherokee, the highest share of any model year listed. NHTSA lists four related recalls, mostly for detaching rear coil springs, with a median failure mileage of 26,800 miles.

Suspension, Wheels & Tires complaints
64
17% of 386
Crashes reported
1
Fires reported
0
Injuries reported
1
Median mileage
26,800 mi
Related recalls
4

Typical suspension symptoms owners report

  • Rear coil springs detach or pop off the vehicle while driving at low-to-moderate speeds, sometimes striking following traffic.
  • The Quadra-Lift air suspension fails repeatedly, sometimes within the first 1,000 miles of ownership.
  • Wheels have separated from the vehicle after upper control arm ball joint or steering knuckle failures, in one case causing a rollover crash.
  • Owners report cracking or popping noises from the front suspension on turns and reverse maneuvers, similar to the recalled rear spring issue.
  • Multiple owners report the recall repair for the rear coil spring (Campaign 23V413000) was delayed for over 30 days due to backordered parts.
  • Front-end control arm and ball joint defects produce noise and body movement over bumps, described by one owner as a loss-of-control risk.

When 2023 Jeep Grand Cherokee suspension complaints were filed

First complaint Feb 16, 2023, latest Sep 21, 2026.

2023 Jeep Grand Cherokee suspension, wheels & tires complaints: complaints filed per month5Feb 2023Aug 2023Jan 2024Jun 2024Jun 2025Jan 2026May 2026Sep 2026
64 complaints filed with NHTSA from Feb 2023 to Sep 2026; peak Sep 2023 (5).

Suspension, Wheels & Tires recalls for the 2023 Jeep Grand Cherokee

  1. NHTSA 26V562000Sep 1, 2026Suspension, Wheels & Tires328,381 vehicles

    Suspension:rear:springs:coil springs

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

  2. NHTSA 26V051000Jan 29, 2026Suspension, Wheels & Tires80,620 vehicles

    Suspension:rear:springs:coil springs

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

  3. NHTSA 24V132000Feb 22, 2024Suspension, Wheels & Tires338,238 vehicles

    Suspension:front:control arm:upper ball joint

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

    Risk: A loss of vehicle control increases the risk of a crash.

    Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

  4. NHTSA 23V413000Jun 8, 2023Suspension, Wheels & Tires305,282 vehicles

    Suspension:rear:springs:coil springs

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

    Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

    Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

Suspension, Wheels & Tires complaints by Grand Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201010 (8%)
  2. 201144 (3%)
  3. 201252 (3%)
  4. 201326 (3%)
  5. 201470 (3%)
  6. 201531 (2%)
  7. 201610 (3%)
  8. 201714 (4%)
  9. 201825 (3%)
  10. 201912 (3%)
  11. 202010 (4%)
  12. 202135 (9%)
  13. 202223 (9%)
  14. 202364 (17%)
  15. 20247 (3%)
  16. 20253 (4%)

Frequently asked questions

How common are suspension problems on the 2023 Jeep Grand Cherokee?
NHTSA lists 64 Suspension, Wheels & Tires complaints for the 2023 Grand Cherokee, which is 17% of all 386 complaints filed for that model year, the highest share of any year in the complaint data.
Is there a recall for the 2023 Jeep Grand Cherokee suspension?
Yes. NHTSA lists four related recalls, including campaigns 23V413000, 24V132000, 26V051000, and 26V562000, mainly covering rear coil springs that can detach and an upper control arm ball joint that can separate.
At what mileage do 2023 Grand Cherokee suspension problems typically show up?
The median mileage at failure reported to NHTSA for this problem area is 26,800 miles.
Did the 2023 Jeep Grand Cherokee suspension issue cause any crashes?
NHTSA data shows 1 crash and 1 injury linked to Suspension, Wheels & Tires complaints for the 2023 Grand Cherokee, with no fires reported.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.