YearToAvoid

2019 Jeep Cherokee Steering Problems

NHTSA lists 120 steering complaints for the 2019 Jeep Cherokee, 7% of all complaints that year, tied to 6 crashes, 1 fire, and 4 injuries. A related recall (19V637000) covers a steering rack gear that may break and cause loss of steering control.

Steering complaints
120
7% of 1,641
Crashes reported
6
Fires reported
1
Injuries reported
4
Median mileage
11,691 mi
Related recalls
1

Typical steering symptoms owners report

  • Steering wheel locks up completely while driving, sometimes at low speed while exiting a highway or turning a corner, causing loss of control.
  • Power steering fails or shuts off suddenly with a dashboard warning light, making the wheel extremely hard to turn.
  • Vehicle pulls or steers to one side unintentionally even after an alignment check.
  • Steering becomes unusually tight or clicks at highway speeds above 60 mph, described as feeling like the power steering shut off.
  • Some steering failures happened at very low mileage, in one case within days of the vehicle being leased.

When 2019 Jeep Cherokee steering complaints were filed

First complaint Sep 26, 2018, latest May 28, 2026.

2019 Jeep Cherokee steering complaints: complaints filed per quarter122018 Q32019 Q32020 Q32021 Q32022 Q32023 Q32024 Q32025 Q3
120 complaints filed with NHTSA from 2018 Q3 to 2026 Q2; peak 2019 Q4 (12).

Steering recalls for the 2019 Jeep Cherokee

  1. NHTSA 19V637000Aug 29, 2019Steering5,294 vehicles

    Steering:rack and pinion:rack

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

    Risk: A loss of steering control increases the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering complaints by Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 2014119 (4%)
  2. 201559 (3%)
  3. 201653 (4%)
  4. 201745 (3%)
  5. 201830 (4%)
  6. 2019120 (7%)
  7. 202022 (7%)
  8. 20213 (2%)
  9. 20223 (6%)
  10. 20230 (0%)

Frequently asked questions

Does the 2019 Jeep Cherokee have a steering recall?
Yes. Recall 19V637000, reported August 29, 2019, covers a steering rack gear that may break and cause loss of steering control. Chrysler dealers replace the steering gear free of charge.
How common are steering complaints for the 2019 Jeep Cherokee?
NHTSA lists 120 steering complaints for this model year, making up 7% of all 1,641 complaints filed for the 2019 Cherokee.
At what mileage do steering problems typically show up?
NHTSA data shows a median mileage at failure of 11,691 miles for steering complaints on the 2019 Cherokee.
Have steering problems caused crashes or injuries?
Yes. NHTSA records 6 crashes, 1 fire, and 4 injuries linked to steering complaints on the 2019 Jeep Cherokee.
Is the steering issue worse on the 2019 Cherokee than other years?
The 2019 model's 7% share of complaints tied to steering is higher than most other Cherokee model years, which range mostly between 2% and 4%.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.