YearToAvoid

2025 Infiniti QX80 Problems, Recalls & Reliability

Verdict

Avoid

Complaint Index

100/100

#1 most-complained of 12 QX80 years

The 2025 Infiniti QX80 ranks worst among 12 model years tracked, with a complaint index of 100 and 4 recalls covering infotainment, camera, and label issues. Electrical System and Suspension complaints each make up 25% of reports.

Complaints
8
Recalls
4
Crashes / fires
1 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
17.5
16 city / 19.5 hwy

Top 2025 Infiniti QX80 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Other4 (50%)
  2. Electrical System2 (25%)
  3. Suspension, Wheels & Tires2 (25%)
  4. Airbags1 (13%)
  5. Engine1 (13%)
  6. Collision Avoidance & Cameras1 (13%)
  7. Seat Belts1 (13%)
  8. Structure & Body1 (13%)

What owners report

  • An airbag failed to deploy during a crash at 40-45 MPH while other vehicles involved had airbags trigger.
  • The infotainment system reboots while driving, blacking out the speed control and heads-up display.
  • After an infotainment reboot, the stereo can blast at full volume with no way to lower it.
  • The driver's side mirror vibrates and shakes at speeds over 40-50 mph, blurring the view even after dealer replacement.
  • The middle seat belt receiver in the third row was found crushed after the seat was folded under, with no warning light alerting the owner, reported at 3,000 miles.
2025 Infiniti QX80 complaints: complaints filed per month4Dec 2024Jan 2025May 2025Oct 2025Feb 2026Apr 2026
13 complaints filed with NHTSA from Dec 2024 to Apr 2026; peak Apr 2026 (4).

2025 Infiniti QX80 recalls

4 NHTSA recall campaigns list this model year.

  1. NHTSA 26V455000Jul 15, 2026Other168,149 vehicles

    Equipment:other:labels

    Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Risk: An overloaded vehicle can increase the risk of a crash.

    Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

  2. NHTSA 25V821000Nov 26, 2025Collision Avoidance & Cameras64,085 vehiclesOver-the-air fix

    Back over prevention:software

    Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

  3. NHTSA 24V747000Oct 3, 2024Collision Avoidance & Cameras5,176 vehicles

    Back over prevention:software

    Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

    Remedy: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.

See all 4 recalls for the 2025 Infiniti QX80 →

2025 Infiniti QX80 fuel economy and fuel cost

City
16 MPG
Highway
19.5 MPG
Combined
17.5 MPG
Annual fuel cost (EPA)
$4,575
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2025 compared with other QX80 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100201420152016201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2023No verdict92115
2024No verdict182115.5
2025Avoid1008417.5

All Infiniti QX80 years: best and worst →

Frequently asked questions

Is the 2025 Infiniti QX80 reliable?
Among the 12 QX80 model years tracked, 2025 has the highest complaint index at 100 and ranks worst overall, earning an Avoid verdict relative to other years.
What problems does the 2025 Infiniti QX80 have?
NHTSA lists 8 complaints for the 2025 QX80, split mainly between Electrical System issues (25%) and Suspension, Wheels & Tires issues (25%), plus reports involving airbags, engine, cameras, seat belts, and body structure.
Does the 2025 Infiniti QX80 have any recalls?
Yes, NHTSA lists 4 recalls for the 2025 QX80, covering infotainment software errors that can freeze or blank the rearview camera, a GAWR labeling issue on 22-inch wheels, and an infotainment startup software error. None are do-not-drive recalls.
How does the 2025 QX80 compare to other model years?
The 2025 QX80 has a complaint index of 100, the highest of any year in the 12-year dataset, compared to 27 for 2020 and 36 for 2021, which are rated Good.
What is the top problem area for the 2025 QX80?
The top problem area is the Electrical System, accounting for 25% of the 8 complaints filed with NHTSA.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.