Infiniti QX80 Best and Worst Years (2014–2025)
Avoid the 2017, 2019, and 2025 Infiniti QX80, which carry the highest complaint indexes (82, 91, and 100) among 12 model years tracked. The 2016, 2020, and 2021 QX80 rate Good, with complaint indexes of 45, 27, and 36.
Based on NHTSA owner complaints and recalls per model-year, ranked within this model — not a reliability rating. Methodology.
- Model years
- 12
- 2014–2025
- NHTSA complaints
- 125
- Recall campaigns
- 10
- Crashes reported
- 4
- Fires reported
- 0
- Top problem area
- Electrical System
QX80 Complaint Index by year
Higher = more complaints, crashes, fires, injuries, deaths and Do-Not-Drive recalls per year on the road, relative to other years of this model.
Infiniti QX80 problems and recalls by year
| Year | Verdict | Index | Complaints | Crashes | Fires | Recalls | Top issue | MPG | NCAP |
|---|---|---|---|---|---|---|---|---|---|
| 2014 | Caution | 64 | 21 | 0 | 0 | 4 | Fuel System | 16 | — |
| 2015 | Caution | 73 | 18 | 1 | 0 | 2 | Fuel System | 16 | — |
| 2016 | Good | 45 | 14 | 0 | 0 | 1 | Brakes | 16 | — |
| 2017 | Avoid | 82 | 17 | 1 | 0 | 1 | Airbags | 15.5 | — |
| 2018 | Caution | 55 | 9 | 1 | 0 | 2 | Electrical System | 15.5 | — |
| 2019 | Avoid | 91 | 20 | 0 | 0 | 2 | Electrical System | 15.5 | 4★ |
| 2020 | Good | 27 | 6 | 0 | 0 | 2 | Collision Avoidance & Cameras | 15.5 | 4★ |
| 2021 | Good | 36 | 7 | 0 | 0 | 3 | Engine | 15 | 4★ |
| 2022 | No verdict | 0 | 1 | 0 | 0 | 1 | Electrical System | 15 | — |
| 2023 | No verdict | 9 | 2 | 0 | 0 | 1 | Electrical System | 15 | 4★ |
| 2024 | No verdict | 18 | 2 | 0 | 0 | 1 | Electrical System | 15.5 | 4★ |
| 2025 | Avoid | 100 | 8 | 1 | 0 | 4 | Electrical System | 17.5 | — |
QX80 years to avoid: what went wrong
2025 Infiniti QX80 Index 100 · 8 complaints · 4 recalls
The 2025 QX80 has the highest complaint index of any year, 100, though its total complaint count is lower at 8. Electrical System and Suspension, Wheels & Tires problems each make up 25% of complaints. One crash was reported. Four recall campaigns apply to this model year, including infotainment software errors and a rearview camera that can freeze and go blank. The high index reflects a small number of complaints concentrated in early ownership on a newly released model year.
2019 Infiniti QX80 Index 91 · 20 complaints · 2 recalls
The 2019 QX80 has a complaint index of 91, the second-highest across all years, with 20 total complaints. Electrical System problems dominate, accounting for 45% of complaints at a median mileage of 14,000 miles, with several owners reporting the vehicle failing to start and needing jump starts or battery replacement. Brakes and Engine issues were also reported, at median mileages of 12,750 and 1,900 miles. Two recalls apply to this year, including one covering back-up camera software.
2017 Infiniti QX80 Index 82 · 17 complaints · 1 recalls
The 2017 QX80 has a complaint index of 82, the third-highest of any year, with 17 total complaints. Airbags are the top problem area, making up 41% of complaints for the year, at a median mileage of 78,000 miles. Owners describe airbags failing to deploy in crashes, including one crash with an injury. Electrical System and Engine issues follow, each reported around a median mileage of 90,000 miles. NHTSA also lists a recall tied to wheel labeling on this model year.
Most common Infiniti QX80 problems (all years)
Share of NHTSA complaints by component group across all model years.
- Electrical System28 (22%)
- Engine26 (21%)
- Other25 (20%)
- Fuel System23 (18%)
- Airbags17 (14%)
- Brakes13 (10%)
- Collision Avoidance & Cameras11 (9%)
- Visibility & Wipers8 (6%)
- Suspension, Wheels & Tires6 (5%)
- Transmission & Powertrain6 (5%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
Frequently asked questions
- What year Infiniti QX80 should I avoid?
- NHTSA data points to 2017, 2019, and 2025 as the years to avoid, with complaint indexes of 82, 91, and 100, the three highest among the 12 QX80 model years tracked.
- What is the best year for the Infiniti QX80?
- The 2016, 2020, and 2021 QX80 rate Good relative to other QX80 years, with complaint indexes of 45, 27, and 36 and no do-not-drive recalls.
- Is the 2019 Infiniti QX80 reliable?
- The 2019 QX80 has a complaint index of 91, the second-highest of any year, driven largely by Electrical System complaints (45% of the year's total) reported at a median mileage of 14,000 miles.
- Does the 2017 QX80 have airbag problems?
- Yes. Airbags are the top problem area for the 2017 QX80, making up 41% of that year's complaints, with a median failure mileage of 78,000 miles and reports including failure to deploy in crashes.
- How many recalls does the Infiniti QX80 have?
- Across all model years from 2014-2025, NHTSA lists 10 recall campaigns for the QX80, with the 2025 model year carrying 4 of them, the most of any single year.