YearToAvoid

2020 Infiniti QX80 Problems, Recalls & Reliability

Verdict

Good

Complaint Index

27/100

#9 most-complained of 12 QX80 years

The 2020 Infiniti QX80 has a Complaint Index of 27 and ranks 9th worst out of 12 model years, earning a "Good" verdict relative to other QX80 years. It has 6 complaints, 2 recalls, and no reported crashes, fires, injuries, or deaths.

Complaints
6
Recalls
2
Crashes / fires
0 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
4 / 5 ★
EPA combined MPG
15.5
13.5 city / 19.5 hwy

Top 2020 Infiniti QX80 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Collision Avoidance & Cameras3 (50%)
  2. Other2 (33%)
  3. Brakes1 (17%)
  4. Engine1 (17%)
  5. Fuel System1 (17%)
  6. Visibility & Wipers1 (17%)

What owners report

  • Owners report the cruise control resume feature causes abrupt transmission downshifts and engine RPMs spiking above 5000, at a median mileage of 2,500.
  • Owners report the automatic emergency braking system engages aggressively without cause, sometimes on curves or near railroad overpasses, risking a rear-end collision.
  • Owners report brakes engaging on their own at speeds between 20 and 75 mph, especially when passing under bridges, sometimes followed by unintended acceleration.
  • One owner reported a delay in receiving the fuel pump recall repair part, with the dealer and manufacturer unable to complete the fix within a reasonable time.
2020 Infiniti QX80 complaints: complaints filed per month3Jul 2020Jan 2022May 2022Jul 2023Apr 2024Feb 2026
9 complaints filed with NHTSA from Jul 2020 to Feb 2026; peak Jul 2023 (3).

2020 Infiniti QX80 recalls

2 NHTSA recall campaigns list this model year.

  1. NHTSA 26V455000Jul 15, 2026Other168,149 vehicles

    Equipment:other:labels

    Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Risk: An overloaded vehicle can increase the risk of a crash.

    Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

  2. NHTSA 21V373000May 20, 2021Fuel System24,140 vehicles

    Fuel system, gasoline:delivery:fuel pump:control/drive module

    Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

    Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

    Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

2020 Infiniti QX80 fuel economy and fuel cost

City
13.5 MPG
Highway
19.5 MPG
Combined
15.5 MPG
Annual fuel cost (EPA)
$5,150
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2020 compared with other QX80 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100201420152016201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2018Caution559215.5
2019Avoid8220215.5
2020Good276215.5
2021Good367315
2022No verdict01115

All Infiniti QX80 years: best and worst →

Frequently asked questions

Is the 2020 Infiniti QX80 reliable?
Compared to other QX80 model years, the 2020 has a Complaint Index of 27, ranking 9th out of 12 years, which earns it a "Good" verdict relative to the rest of the lineup.
What problems does the 2020 Infiniti QX80 have?
NHTSA lists 6 complaints for the 2020 QX80, with the largest share (50%) related to Collision Avoidance & Cameras, followed by single complaints each in Brakes, Engine, Fuel System, and Visibility & Wipers.
Does the 2020 Infiniti QX80 have any recalls?
Yes. NHTSA lists 2 recalls for the 2020 QX80, one for a fuel pump module impeller that can swell and bind on V8 engines, and one involving incorrect GAWR labels on vehicles with 22-inch wheels.
What is the worst QX80 model year to avoid?
Based on Complaint Index, the 2025 QX80 has the highest score at 100 and an "Avoid" verdict, followed by the 2015 QX80 at 91, also rated "Avoid."
What is the fuel economy of the 2020 Infiniti QX80?
The EPA rates the 2020 QX80 at 15.5 mpg combined (13.5 city / 19.5 highway), with an estimated annual fuel cost of $5,150.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.