How many Collision Avoidance & Camera complaints does the 2023 Ford Mustang Mach-E have?

NHTSA lists 27 complaints in this area for the 2023 model year, which is 22% of the 123 total complaints filed for that year.

Is there a recall for the 2023 Mustang Mach-E related to collision avoidance or cameras?

Yes. Recall 25V315000, reported May 9, 2025, covers the accessory protocol interface module (APIM) software and applies to 2021-2023 Mach-E among other Ford models. The remedy is a software update by a dealer or over the air.

Have these camera or collision system problems caused crashes?

NHTSA data tied to this problem area for the 2023 Mach-E shows 6 crashes and 1 injury reported.

At what mileage do these collision avoidance and camera failures typically occur?

The median mileage at failure reported to NHTSA for this problem area is 15,000 miles.

How does the 2023 Mach-E compare to other model years for this problem area?

The 2023 model year shows 27 complaints (22% share), compared to 108 complaints (31% share) for 2021, 23 complaints (17% share) for 2022, and 5 complaints (11% share) for 2024.

2023 Ford Mustang Mach-E Collision Avoidance & Cameras Problems

NHTSA lists 27 Collision Avoidance & Cameras complaints for the 2023 Ford Mustang Mach-E, 22% of its 123 total complaints. These complaints are linked to 6 crashes and 1 injury, with a median failure mileage of 15,000 miles, and a related recall (25V315000) covering the APIM software.

Collision Avoidance & Cameras complaints: 27; 22% of 123
Crashes reported: 6
Fires reported: 0
Injuries reported: 1
Median mileage: 15,000 mi
Related recalls: 1

Typical collision avoidance system symptoms owners report

Backup camera and center console screen freeze on startup, leaving the camera dark while the vehicle is in reverse.
Forward Collision Avoidance and brake assist shut off on their own, with a dashboard message reporting a failed radar and front camera system.
Vehicle stalls to a complete stop mid-traffic and becomes stuck in park, requiring towing after dealers found no fault codes.
BlueCruise hands-free driving triggers a sudden hard swerve, reportedly linked to shadows confusing the system on a bridge.
Lane departure and blind-spot alerts fail to warn drivers about nearby pedestrians, only responding to other vehicles.

When 2023 Ford Mustang Mach-E collision avoidance system complaints were filed

First complaint May 27, 2023, latest Sep 22, 2026.

27 complaints filed with NHTSA from May 2023 to Sep 2026; peak Oct 2025 (5).

Collision Avoidance & Cameras recalls for the 2023 Ford Mustang Mach-E

NHTSA 25V315000May 9, 2025Collision Avoidance & Cameras1,076,138 vehiclesOver-the-air fix
Back over prevention:software
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Collision Avoidance & Cameras complaints by Mustang Mach-E model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

2021108 (31%)
202223 (17%)
202327 (22%)
20245 (11%)
20252 (17%)

Frequently asked questions

How many Collision Avoidance & Camera complaints does the 2023 Ford Mustang Mach-E have?: NHTSA lists 27 complaints in this area for the 2023 model year, which is 22% of the 123 total complaints filed for that year.
Is there a recall for the 2023 Mustang Mach-E related to collision avoidance or cameras?: Yes. Recall 25V315000, reported May 9, 2025, covers the accessory protocol interface module (APIM) software and applies to 2021-2023 Mach-E among other Ford models. The remedy is a software update by a dealer or over the air.
Have these camera or collision system problems caused crashes?: NHTSA data tied to this problem area for the 2023 Mach-E shows 6 crashes and 1 injury reported.
At what mileage do these collision avoidance and camera failures typically occur?: The median mileage at failure reported to NHTSA for this problem area is 15,000 miles.
How does the 2023 Mach-E compare to other model years for this problem area?: The 2023 model year shows 27 complaints (22% share), compared to 108 complaints (31% share) for 2021, 23 complaints (17% share) for 2022, and 5 complaints (11% share) for 2024.