YearToAvoid

2023 Ford Mustang Mach-E Problems, Recalls & Reliability

Verdict

Avoid

Complaint Index

75/100

#2 most-complained of 5 Mustang Mach-E years

The 2023 Ford Mustang Mach-E has 123 NHTSA complaints, a Complaint Index of 75, and ranks 2nd worst out of 5 model years, earning an Avoid verdict. It carries 6 recalls, with Electrical System issues topping owner complaints at 41% share.

Complaints
123
Recalls
6
Crashes / fires
10 / 1
Injuries / deaths
5 / 0
NHTSA overall rating
Not rated
EPA combined MPG
95.5
102 city / 88.5 hwy

Top 2023 Ford Mustang Mach-E problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System51 (41%)
  2. Collision Avoidance & Cameras27 (22%)
  3. Other26 (21%)
  4. Brakes24 (20%)
  5. Transmission & Powertrain22 (18%)
  6. Engine19 (15%)
  7. Fuel System12 (10%)
  8. Structure & Body9 (7%)
  9. Lane Departure8 (7%)
  10. Steering7 (6%)

What owners report

  • Owners report sudden unintended acceleration to full speed, sometimes while parked or stopped at a light, requiring hard braking to avoid a crash.
  • Some describe the vehicle jolting into full throttle moments after coming to a stop in single-pedal mode, before the driver could shift into park.
  • Owners report the automatic emergency braking system engaging unexpectedly or failing to prevent a collision, including one case reported at 12,000 miles.
  • Several complaints describe the vehicle steering or pulling to the right without driver input and departing the roadway, even with BlueCruise not in use.
  • One owner reported the electrical system shutting down after disengaging adaptive cruise control, stopping the car and locking the gear shifter until the 12-volt battery was jumped.
  • Owners describe a front camera failing intermittently, triggering false collision warnings even with no vehicle ahead.
2023 Ford Mustang Mach-E complaints: complaints filed per month22Jan 2023Oct 2023Apr 2024Oct 2024May 2025Nov 2025May 2026
215 complaints filed with NHTSA from Jan 2023 to Sep 2026; peak Oct 2025 (22).

2023 Ford Mustang Mach-E recalls

6 NHTSA recall campaigns list this model year.

  1. NHTSA 26V582000Sep 9, 2026Electrical System86 vehicles

    Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software

    Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

    Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.

    Remedy: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

  2. NHTSA 26V487000Jul 28, 2026Structure & Body86,543 vehicles

    Structure:exterior trim

    Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

    Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.

    Remedy: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

  3. NHTSA 26V417000Jun 30, 2026Transmission & Powertrain42,784 vehicles

    Power train:driveline:differential unit

    Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

    Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

    Remedy: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.

See all 6 recalls for the 2023 Ford Mustang Mach-E →

2023 Ford Mustang Mach-E fuel economy and fuel cost

City
102 MPG
Highway
88.5 MPG
Combined
95.5 MPG
Annual fuel cost (EPA)
$775
15,000 mi/yr
Fuel
Electricity
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2023 compared with other Mustang Mach-E years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021Avoid1003441393
2022Caution50137995
2023Avoid75123695.5
2024Good2544595
2025Best0127102

All Ford Mustang Mach-E years: best and worst →

Frequently asked questions

Is the 2023 Ford Mustang Mach-E reliable?
Compared to other Mustang Mach-E model years, 2023 ranks 2nd worst out of 5 years with a Complaint Index of 75 and an Avoid verdict, driven mainly by Electrical System complaints (41% share).
What problems does the 2023 Mustang Mach-E have?
NHTSA lists 123 complaints for 2023, led by Electrical System (51 complaints), Collision Avoidance & Cameras (27), and Brakes (24). Median mileage at failure for electrical issues was 12,000 miles.
Does the 2023 Mustang Mach-E have recalls?
Yes, NHTSA lists 6 recalls for the 2023 Mustang Mach-E, covering the Electrical System, Structure & Body, Transmission & Powertrain, and Visibility & Wipers, none of which are do-not-drive recalls.
How does the 2023 Mach-E compare to other years?
The 2023 model (Complaint Index 75, Avoid) is worse than 2022 (50, Caution), 2024 (25, Good), and 2025 (0, Best), but better than 2021 (100, Avoid).

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.