How many 2021 Mustang Mach-E complaints involve collision avoidance and cameras?

NHTSA lists 108 complaints in this area for the 2021 model year, which is 31% of the 344 total complaints filed for that year.

Is there a recall for the 2021 Mustang Mach-E's collision avoidance system?

Yes. Recall 25V315000, reported 2025-05-09, covers the Collision Avoidance & Cameras system and updates the accessory protocol interface module software via a dealer or over-the-air.

Have these complaints led to crashes or injuries?

NHTSA data tied to this area shows 4 crashes and 3 injuries reported for the 2021 Mustang Mach-E, with no fires.

At what mileage do these problems typically appear?

The median mileage at failure reported to NHTSA for this area is 18,750 miles.

Is 2021 worse than other Mach-E model years for this issue?

Yes. The 2021 model year's 31% share of complaints in this area is higher than 2022 (17%), 2023 (22%), 2024 (11%), and 2025 (17%).

2021 Ford Mustang Mach-E Collision Avoidance & Cameras Problems

NHTSA lists 108 Collision Avoidance & Cameras complaints for the 2021 Ford Mustang Mach-E, 31% of that year's 344 total complaints. These complaints are tied to 4 crashes and 3 injuries, with failures reported at a median mileage of 18,750, and a related recall (25V315000) has been issued.

Collision Avoidance & Cameras complaints: 108; 31% of 344
Crashes reported: 4
Fires reported: 0
Injuries reported: 3
Median mileage: 18,750 mi
Related recalls: 1

Typical collision avoidance system symptoms owners report

Front camera faults appear after software updates or on bumpy roads, disabling adaptive cruise control, BlueCruise, lane keeping assist, and pre-collision warning at the same time.
Adaptive cruise control has suddenly slowed the vehicle or applied the brakes without any obstacle present, in one case cutting highway speed by 20 MPH.
Pre-collision warning has activated immediately before an unintended acceleration event, in one case pushing the vehicle nearly 50 feet into another car.
Cold weather below 50 degrees has disabled pre-collision assist, park aid, and blind spot detection with cross-traffic alert simultaneously.
BlueCruise disengages without any clear audible or visual warning, leaving drivers unaware the system has stopped assisting.
The forward collision and pedestrian warning alert sound has failed to play when unbuckled passengers trigger the seat chime.

When 2021 Ford Mustang Mach-E collision avoidance system complaints were filed

First complaint Mar 24, 2021, latest Jun 22, 2026.

108 complaints filed with NHTSA from Mar 2021 to Jun 2026; peak Oct 2022 (11).

Collision Avoidance & Cameras recalls for the 2021 Ford Mustang Mach-E

NHTSA 25V315000May 9, 2025Collision Avoidance & Cameras1,076,138 vehiclesOver-the-air fix
Back over prevention:software
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Collision Avoidance & Cameras complaints by Mustang Mach-E model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

2021108 (31%)
202223 (17%)
202327 (22%)
20245 (11%)
20252 (17%)

Frequently asked questions

How many 2021 Mustang Mach-E complaints involve collision avoidance and cameras?: NHTSA lists 108 complaints in this area for the 2021 model year, which is 31% of the 344 total complaints filed for that year.
Is there a recall for the 2021 Mustang Mach-E's collision avoidance system?: Yes. Recall 25V315000, reported 2025-05-09, covers the Collision Avoidance & Cameras system and updates the accessory protocol interface module software via a dealer or over-the-air.
Have these complaints led to crashes or injuries?: NHTSA data tied to this area shows 4 crashes and 3 injuries reported for the 2021 Mustang Mach-E, with no fires.
At what mileage do these problems typically appear?: The median mileage at failure reported to NHTSA for this area is 18,750 miles.
Is 2021 worse than other Mach-E model years for this issue?: Yes. The 2021 model year's 31% share of complaints in this area is higher than 2022 (17%), 2023 (22%), 2024 (11%), and 2025 (17%).