YearToAvoid

2024 Ford Mustang Mach-E Problems, Recalls & Reliability

Verdict

Good

Complaint Index

25/100

#4 most-complained of 5 Mustang Mach-E years

The 2024 Ford Mustang Mach-E ranks 4th out of 5 model years on NHTSA complaint data, earning a "Good" verdict relative to other years. It has 44 complaints, 5 recalls, and a complaint index of 25, with the Electrical System as the top problem area (64% of complaints).

Complaints
44
Recalls
5
Crashes / fires
3 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
95
99 city / 91 hwy

Top 2024 Ford Mustang Mach-E problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System28 (64%)
  2. Other12 (27%)
  3. Brakes8 (18%)
  4. Transmission & Powertrain8 (18%)
  5. Engine6 (14%)
  6. Fuel System6 (14%)
  7. Structure & Body6 (14%)
  8. Collision Avoidance & Cameras5 (11%)
  9. Steering3 (7%)
  10. Lane Departure2 (5%)

What owners report

  • Owners report sudden unintended acceleration where the vehicle continued moving forward even after the brake pedal was pressed to the floor.
  • Some describe being completely locked out of the vehicle with no mechanical backup after an over-the-air software update.
  • Others report the electrical console flashing then losing power entirely while driving, leaving the car immovable and blocking traffic.
  • Several owners saw the driver instrument display go blank, losing speed, battery level, and cruise control information.
  • Some noticed collision avoidance sensor faults (rear cross traffic, blind spot monitoring) followed by the dashboard and infotainment going dark.
  • A few report loud clunking noises when turning the steering wheel while stopped, which dealers called normal.
2024 Ford Mustang Mach-E complaints: complaints filed per month11Jul 2024Nov 2024Apr 2025Jul 2025Oct 2025Feb 2026May 2026
88 complaints filed with NHTSA from Jul 2024 to Sep 2026; peak Aug 2025 (11).

2024 Ford Mustang Mach-E recalls

5 NHTSA recall campaigns list this model year.

  1. NHTSA 26V582000Sep 9, 2026Electrical System86 vehicles

    Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software

    Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

    Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.

    Remedy: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

  2. NHTSA 26V487000Jul 28, 2026Structure & Body86,543 vehicles

    Structure:exterior trim

    Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

    Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.

    Remedy: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

  3. NHTSA 25V863000Dec 12, 2025Transmission & Powertrain272,645 vehiclesOver-the-air fix

    Power train:automatic transmission:internal:park pawl

    Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

    Risk: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.

    Remedy: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.

See all 5 recalls for the 2024 Ford Mustang Mach-E →

2024 Ford Mustang Mach-E fuel economy and fuel cost

City
99 MPG
Highway
91 MPG
Combined
95 MPG
Annual fuel cost (EPA)
$800
15,000 mi/yr
Fuel
Electricity
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2024 compared with other Mustang Mach-E years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2022Caution50137995
2023Avoid75123695.5
2024Good2544595
2025Best0127102

All Ford Mustang Mach-E years: best and worst →

Frequently asked questions

Is the 2024 Ford Mustang Mach-E reliable?
Relative to other Mustang Mach-E model years, the 2024 has a "Good" verdict based on NHTSA data, ranking 4th of 5 years with a complaint index of 25 and 44 complaints.
What are the most common problems with the 2024 Ford Mustang Mach-E?
The top problem area is the Electrical System, accounting for 64% of complaints, followed by Brakes and Transmission & Powertrain, each at 18%.
Does the 2024 Ford Mustang Mach-E have any recalls?
NHTSA lists 5 recalls for the 2024 Mustang Mach-E, covering the Electrical System, Structure & Body, Transmission & Powertrain, and Visibility & Wipers, including a park module and windshield wiper motor issue.
How does the 2024 Mach-E compare to other model years?
The 2024 has a complaint index of 25, better than 2021 (100, Avoid), 2022 (50, Caution), and 2023 (75, Avoid), but higher than 2025 (0, Best).
What is the fuel economy of the 2024 Ford Mustang Mach-E?
EPA rates the 2024 Mustang Mach-E at 95 MPG combined (99 city, 91 highway), with an annual fuel cost of $800.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.