YearToAvoid

2014 Ford Fusion Hybrid Problems, Recalls & Reliability

Verdict

Good

Complaint Index

30/100

#8 most-complained of 11 Fusion Hybrid years

The 2014 Ford Fusion Hybrid ranks 8th worst out of 11 model years, with a Complaint Index of 30 and a 'Good' verdict relative to other years. NHTSA lists 65 complaints, 1 recall, and 3 crashes, with Steering as the top problem area (14 complaints, 22% share).

Complaints
65
Recalls
1
Crashes / fires
3 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
41
43 city / 39 hwy

Top 2014 Ford Fusion Hybrid problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Steering14 (22%)
  2. Brakes13 (20%)
  3. Transmission & Powertrain12 (18%)
  4. Electrical System10 (15%)
  5. Engine10 (15%)
  6. Other6 (9%)
  7. Structure & Body6 (9%)
  8. Seat Belts4 (6%)
  9. Airbags3 (5%)
  10. Fuel System3 (5%)

What owners report

  • Owners report sudden loss of steering assist accompanied by a 'steering fault' warning light, sometimes requiring a stop to the dealer.
  • Some describe simultaneous loss of brakes and steering, with warning lights and alarms activating together.
  • Brake failures include the pedal going to the floor and regenerative braking suddenly disengaging, in one case leading to a collision.
  • A few owners report the vehicle stalling or losing power at speed, with dashboard warning lights and multiple error codes appearing.
  • Rear seat belt receptacles reportedly broke when attempting to latch, with long delays getting replacement parts.
  • One report describes a rear tire losing all air and separating from the rim shortly after purchase, causing loss of vehicle control.
2014 Ford Fusion Hybrid complaints: complaints filed per month9Nov 2013Dec 2014Sep 2015Mar 2017Nov 2017Jan 2019Aug 2020Mar 2025
88 complaints filed with NHTSA from Nov 2013 to Oct 2025; peak Jul 2014 (9).

2014 Ford Fusion Hybrid recalls

1 NHTSA recall campaign list this model year.

  1. NHTSA 18V592000Sep 10, 2018Other49,197 vehicles

    Equipment:electrical

    Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

    Risk: An overheated cord can increase the risk of a fire.

    Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

2014 Ford Fusion Hybrid fuel economy and fuel cost

City
43 MPG
Highway
39 MPG
Combined
41 MPG
Annual fuel cost (EPA)
$1,600
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2014 compared with other Fusion Hybrid years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020102011201220132014201520162017201820192020
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2012Caution5096038
2013Avoid80126141
2014Good3065141
2015Best2046241
2016Best1053041

All Ford Fusion Hybrid years: best and worst →

Frequently asked questions

Is the 2014 Ford Fusion Hybrid reliable?
Relative to other Fusion Hybrid model years, 2014 is rated 'Good' with a Complaint Index of 30, ranking 8th worst of 11 years tracked. It has fewer complaints (65) than 2010-2013 models but more than 2015, 2016, 2019, and 2020.
What is the top problem area for the 2014 Fusion Hybrid?
Steering is the top problem area, accounting for 14 of 65 complaints (22% share), with a median failure mileage of 50,000 miles. Brakes follow closely with 13 complaints (20% share).
Does the 2014 Ford Fusion Hybrid have any recalls?
NHTSA lists 1 recall for the 2014 Fusion Hybrid, covering the 120V convenience charge cord supplied with certain 2013-2015 C-Max Energi and Fusion Energi vehicles. The remedy involves replacing the cord with one that has a thermistor.
How does the 2014 Fusion Hybrid compare to other model years?
The 2014 model's Complaint Index of 30 is much lower than 2010 (100) and 2011 (90), both rated 'Avoid.' It is higher than 2015 (20) and 2016 (10), both rated 'Best.'
What is the fuel economy of the 2014 Ford Fusion Hybrid?
EPA rates the 2014 Fusion Hybrid at 41 mpg combined (43 city / 39 highway), with an estimated annual fuel cost of $1,600.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.