YearToAvoid

2011 Ford Fusion Hybrid Reliability Data: Problems & Recalls

Avoid The 2011 Ford Fusion Hybrid ranks 2nd worst out of 11 model years, with a complaint index of 90 and 132 complaints, mostly steering-related. It carries an Avoid verdict based on NHTSA owner complaints, despite having no recalls on file.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
90/100
#2 of 11 Fusion Hybrid years
Verdict
Avoid
vs. other years of this model
Complaints
132
unique NHTSA reports
Recalls
0
distinct NHTSA campaigns
Crashes
3
reported in complaints
Fires
0
Injuries
2
Top issue
Steering
Best nearby year
2014
rated Best
NHTSA overall rating
4 / 5 ★
EPA combined MPG
38
41 city / 35 hwy
Injuries / deaths
2 / 2

Top 2011 Ford Fusion Hybrid problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Steering43 (33%)
  2. Airbags34 (26%)
  3. Brakes32 (24%)
  4. Engine15 (11%)
  5. Electrical System12 (9%)
  6. Transmission & Powertrain12 (9%)
  7. Structure & Body7 (5%)
  8. Fuel System4 (3%)
  9. Suspension, Wheels & Tires2 (2%)
  10. Other1 (1%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • Power steering assist fails suddenly, sometimes at highway speed, making the wheel very hard or impossible to turn.
  • Loss of power steering has been linked to a fatal crash where advance trac and power steering warnings appeared before the failure.
  • Dashboard warnings like "service steering now," "service accutrac," or wrench symbols precede steering or throttle problems.
  • Drive-by-wire throttle body failure caused a sudden loss of power while driving in heavy highway traffic.
  • Brake warning lights have come on along with reports of total loss of braking, recurring within weeks.
  • Driver's door interior handle stopped opening the door, forcing owners to exit through the window.
2011 Ford Fusion Hybrid complaints: complaints filed per quarter192014 Q22015 Q22016 Q32017 Q32018 Q32019 Q32022 Q32024 Q3
132 complaints filed with NHTSA from 2014 Q2 to 2024 Q4; peak 2017 Q4 (19).

2011 Ford Fusion Hybrid recalls

No safety recalls on record for this model year.

2011 Ford Fusion Hybrid fuel economy and fuel cost

City
41 MPG
Highway
35 MPG
Combined
38 MPG
Annual fuel cost (EPA)
$1,700
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2011 compared with other Fusion Hybrid years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020102011201220132014201520162017201820192020
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2010Avoid100508039
2011Avoid90132038
2012Caution5096038
2013Caution60126141

All Ford Fusion Hybrid years: best and worst →

Frequently asked questions

Is the 2011 Ford Fusion Hybrid reliable?
Based on NHTSA owner complaints, the 2011 model ranks 2nd worst of 11 Fusion Hybrid model years with a complaint index of 90 and an Avoid verdict, driven largely by steering complaints.
What is the main problem with the 2011 Ford Fusion Hybrid?
Steering issues dominate, making up 33% of complaints (43 of 132), with a median failure mileage of 80,500 miles. Owners describe sudden loss of power steering assist, sometimes at highway speeds.
Does the 2011 Ford Fusion Hybrid have any recalls?
NHTSA lists no recalls for the 2011 Fusion Hybrid, though it has 132 owner complaints, including reports tied to 3 crashes and 2 deaths.
Which Fusion Hybrid years are better than 2011?
Years like 2016 and 2014 carry Best verdicts with complaint indexes of 10 and 20, and 2020 has an index of 0, all far lower than the 2011 model's index of 90.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.