2016 Ford Flex Collision Avoidance & Cameras Problems
NHTSA lists 27 Collision Avoidance & Cameras complaints for the 2016 Ford Flex, 28% of all complaints for the year, with one crash reported. A related recall (25V695000) covers the rearview camera on this model year.
- Collision Avoidance & Cameras complaints
- 27
- 28% of 98
- Crashes reported
- 1
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 74,500 mi
- Related recalls
- 1
Typical collision avoidance system symptoms owners report
- Rearview camera shows a blank, black, or blue screen and displays a persistent "camera not available" warning while driving.
- Backup camera image appears upside down or inverted, sometimes correcting itself before recurring as a regular problem.
- Camera flickers or shorts out intermittently when the vehicle is in reverse, eventually stopping working altogether.
- Screen becomes distorted, blurry, or glitchy in reverse, obstructing the driver's view of the area behind the vehicle.
- Some owners report the camera failing repeatedly after prior warranty or extended-warranty repairs, with one case failing a third time.
- Owners who received the recall notice for campaign 25V695000 report the repair part was not yet available.
When 2016 Ford Flex collision avoidance system complaints were filed
First complaint Feb 1, 2021, latest Sep 2, 2026.
Collision Avoidance & Cameras recalls for the 2016 Ford Flex
- NHTSA 25V695000Oct 13, 2025Collision Avoidance & Cameras1,448,655 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Collision Avoidance & Cameras complaints by Flex model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Does the 2016 Ford Flex have a backup camera recall?
- Yes. Recall campaign 25V695000, reported October 13, 2025, covers the rearview camera on the 2016 Ford Flex among other Ford, Lincoln, and Mercury models. Dealers will inspect and replace the camera as needed, free of charge, in a phased campaign.
- How common are camera problems on the 2016 Ford Flex?
- NHTSA lists 27 Collision Avoidance & Cameras complaints for the 2016 Flex, which is 28% of all 98 complaints filed for that model year.
- What camera symptoms do 2016 Flex owners report?
- Owners describe blank or black screens, upside-down or distorted images, intermittent flickering, and a persistent "camera not available" warning while backing up.
- At what mileage do these camera failures happen?
- The median mileage at failure reported to NHTSA for this problem area on the 2016 Flex is 74,500 miles.
- Have these camera issues caused any crashes?
- NHTSA data shows one crash associated with a Collision Avoidance & Cameras complaint on the 2016 Ford Flex, with no fires or injuries reported.