2016 Chrysler Town and Country Reliability Data: Problems & Recalls
Good The 2016 Chrysler Town and Country ranks 9th worst out of 14 model years, with a complaint index of 38 and a Good verdict. It has 525 complaints, 5 recalls, and the top problem area is Transmission & Powertrain at 36% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 38/100
- #9 of 14 Town and Country years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 525
- unique NHTSA reports
- Recalls
- 5
- distinct NHTSA campaigns
- Crashes
- 12
- reported in complaints
- Fires
- 1
- Injuries
- 9
- Top issue
- Transmission & Powertrain
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 20
- 17 city / 25 hwy
- Injuries / deaths
- 9 / 0
Top 2016 Chrysler Town and Country problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain187 (36%)
- Other111 (21%)
- Structure & Body111 (21%)
- Electrical System108 (21%)
- Engine81 (15%)
- Airbags16 (3%)
- Steering11 (2%)
- Fuel System9 (2%)
- Brakes7 (1%)
- Suspension, Wheels & Tires6 (1%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report sudden loud whining noises from the transmission along with unstable power control at various speeds, sometimes requiring a restart.
- Some vehicles reportedly stalled and locked the transmission shifter in park after the TIPM electrical module failed, disabling hazard lights, power windows, and door locks.
- Electrical smoke was reported billowing from outlets and lights in the cabin while parked, prompting evacuation and a tow to a dealer.
- Steering wheel controls, cruise control, and the digital speedometer reportedly stopped working, with owners noting the replacement part was unavailable.
- Second-row bucket seats reportedly folded unexpectedly during adjustment, catching and injuring a hand near the headrest.
- Some owners described the vehicle suddenly veering off course and striking a curb or utility box, in one case with airbags failing to deploy.
2016 Chrysler Town and Country recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 17V824000Dec 21, 2017Other61,791 vehicles
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
- NHTSA 16V461000Jun 24, 2016Transmission & Powertrain26,298 vehicles
Power train:automatic transmission
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
- NHTSA 16V300000May 16, 2016Structure & Body99 vehicles
Seats:mid/rear assembly
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Risk: If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
2016 Chrysler Town and Country fuel economy and fuel cost
- City
- 17 MPG
- Highway
- 25 MPG
- Combined
- 20 MPG
- Annual fuel cost (EPA)
- $3,250
- 15,000 mi/yr
- Fuel
- Gasoline or E85
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2016 compared with other Town and Country years
Frequently asked questions
- Is the 2016 Chrysler Town and Country reliable?
- Compared to other Town and Country model years, 2016 rates Good, with a complaint index of 38 and a rank of 9th worst out of 14 years tracked.
- What problems does the 2016 Town and Country have?
- NHTSA complaints show Transmission & Powertrain issues make up 36% of complaints, followed by Structure & Body at 21% and Electrical System at 21%, including a reported transmission pump recall.
- Does the 2016 Town and Country have any recalls?
- NHTSA lists 5 recalls for the 2016 Town and Country, including a transmission pump replacement, a third-row seatback nut re-torque, a windshield replacement, and a hood striker bolt fix.
- What is the median mileage for problems on the 2016 Town and Country?
- NHTSA data shows a median mileage at failure of 70,000 miles overall, with Transmission & Powertrain complaints centered around 82,000 miles.
- How does the 2016 Town and Country compare to the worst years?
- The 2016 model's complaint index of 38 is well below the worst year, 2010, which has a complaint index of 100 and an Avoid verdict.