YearToAvoid

2016 Chrysler Town and Country Structure & Body Problems

NHTSA lists 111 Structure & Body complaints for the 2016 Chrysler Town and Country, 21% of all complaints that year. The most common pattern is power sliding doors that jam, won't unlock, or won't open, with median failure mileage at 60,000. Two related recalls (16V300000, 15V595000) address seatback nuts and hood striker bolts.

Structure & Body complaints
111
21% of 525
Crashes reported
1
Fires reported
0
Injuries reported
1
Median mileage
60,000 mi
Related recalls
2

Typical body and structure symptoms owners report

  • Power sliding doors fail to open, unlock, or close using the handle, button, or key fob, sometimes trapping occupants inside.
  • Sliding door latch assemblies jam so the door cannot be opened manually or electrically.
  • Second-row seats fold unexpectedly when adjusted, with reports of fingers getting caught and injured near the headrest.
  • Front driver seat mounting feels loose, shaking and squeaking while driving.
  • Paint bubbles appear on the hood's leading edge above the headlights, reported as a rust/perforation warranty issue.
  • One vehicle veered off the road and crashed after an apparent structural or tire-related failure near the front end.

When 2016 Chrysler Town and Country body and structure complaints were filed

First complaint May 9, 2016, latest Jun 21, 2026.

2016 Chrysler Town and Country structure & body complaints: complaints filed per quarter122016 Q22018 Q32019 Q42020 Q42022 Q12023 Q12024 Q32025 Q3
111 complaints filed with NHTSA from 2016 Q2 to 2026 Q2; peak 2020 Q3 (12).

Structure & Body recalls for the 2016 Chrysler Town and Country

  1. NHTSA 16V300000May 16, 2016Structure & Body99 vehicles

    Seats:mid/rear assembly

    Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

    Risk: If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

    Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.

  2. NHTSA 15V595000Sep 24, 2015Structure & Body1,625 vehicles

    Latches/locks/linkages:hood:latch

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

    Risk: If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.

Structure & Body complaints by Town and Country model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201051 (3%)
  2. 201148 (6%)
  3. 201245 (7%)
  4. 201384 (12%)
  5. 2014133 (21%)
  6. 2015100 (26%)
  7. 2016111 (21%)
  8. 20170 (0%)
  9. 20180 (0%)

Frequently asked questions

What structure and body problems does the 2016 Chrysler Town and Country have?
NHTSA lists 111 Structure & Body complaints, 21% of all complaints for the year. The main pattern is sliding doors that jam or fail to open, plus some seat-folding and hood paint issues.
Is there a recall for the 2016 Town and Country's structure or body?
Yes, two recalls apply: 16V300000 for third row seatback nuts that were incorrectly torqued, and 15V595000 for hood striker bolts that weren't properly torqued.
At what mileage do sliding door and body problems usually appear?
NHTSA's median mileage at failure for Structure & Body complaints on this model year is 60,000 miles.
How does the 2016 model compare to other years for this issue?
The 2016 model year has 111 Structure & Body complaints (21% share), similar to 2015's 100 complaints (26% share) and lower than 2014's 133 complaints (21% share).

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.