YearToAvoid

2011 Chrysler Town and Country Problems, Recalls & Reliability

Verdict

Avoid

Complaint Index

75/100

#3 most-complained of 9 Town and Country years

The 2011 Chrysler Town and Country ranks 3rd worst of 9 model years tracked, with a Complaint Index of 75 and 773 complaints, most tied to the Electrical System. NHTSA lists 3 recalls for this year. Median mileage at failure is 67,800.

Complaints
773
Recalls
3
Crashes / fires
10 / 12
Injuries / deaths
20 / 0
NHTSA overall rating
Not rated
EPA combined MPG
20
17 city / 25 hwy

Top 2011 Chrysler Town and Country problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System528 (68%)
  2. Engine126 (16%)
  3. Fuel System110 (14%)
  4. Brakes72 (9%)
  5. Other63 (8%)
  6. Structure & Body48 (6%)
  7. Transmission & Powertrain39 (5%)
  8. Airbags24 (3%)
  9. Steering21 (3%)
  10. Visibility & Wipers19 (2%)

What owners report

  • Electrical shorts and burning plastic odors near the driver's side door, sometimes requiring wire harness replacement
  • Sudden loss of power or engine shutdown at highway speed accompanied by warning lights and dashboard malfunctions
  • Backup camera failure traced to a burnt fuse, followed by smoke from the rear taillight due to a corroded module
  • Rear brakes catching fire and smoking after normal driving, leaving pads, calipers, and rotors damaged
  • Airbags failing to deploy in a rear-end collision despite the airbag warning light indicating deployment
  • Engine compartment fires occurring while the vehicle was parked and had been shut off for hours
2011 Chrysler Town and Country complaints: complaints filed per quarter1032011 Q12013 Q12015 Q12017 Q12019 Q12021 Q12023 Q12025 Q2
1080 complaints filed with NHTSA from 2011 Q1 to 2026 Q1; peak 2015 Q1 (103).

2011 Chrysler Town and Country recalls

3 NHTSA recall campaigns list this model year.

  1. NHTSA 25V876000Dec 17, 2025Other86 vehicles

    Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

  2. NHTSA 14V234000May 7, 2014Electrical System644,757 vehicles

    Electrical system

    Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

    Risk: An overheated switch may result in a vehicle fire.

    Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

  3. NHTSA 11V315000Jun 8, 2011Steering11,096 vehicles

    Steering:column

    Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.

    Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.

    Remedy: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.

2011 Chrysler Town and Country fuel economy and fuel cost

City
17 MPG
Highway
25 MPG
Combined
20 MPG
Annual fuel cost (EPA)
$3,250
15,000 mi/yr
Fuel
Gasoline or E85
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2011 compared with other Town and Country years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100201020112012201320142015201620172018
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2010Avoid1001,556519
2011Avoid75773320
2012Caution50634520
2013Caution63681420

All Chrysler Town and Country years: best and worst →

Frequently asked questions

Is the 2011 Chrysler Town and Country reliable?
Based on NHTSA owner complaints and recalls, the 2011 model ranks 3rd worst among 9 model years with a Complaint Index of 75, so it is rated Avoid relative to other Town and Country years.
What is the biggest problem with the 2011 Chrysler Town and Country?
The Electrical System is the top problem area, accounting for 528 complaints, or 68% of all reported issues, with a median failure mileage of 73,307.
Does the 2011 Chrysler Town and Country have recalls?
NHTSA lists 3 recalls for the 2011 Town and Country, covering steering column pivot rivets, a vent window switch electrical issue, and a wheelchair retractor inspection campaign.
How does the 2011 Town and Country compare to the 2010 and 2012 model years?
The 2010 model has a higher Complaint Index of 100 and is also rated Avoid, while the 2012 model has a lower Complaint Index of 50 and is rated Caution, making 2011 worse than 2012 but better than 2010.
What is the fuel economy of the 2011 Chrysler Town and Country?
It gets 20 mpg combined (17 city / 25 highway), with an estimated annual fuel cost of $3,250 according to the EPA.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.