YearToAvoid

2011 Chrysler Town and Country Reliability Data: Problems & Recalls

Avoid The 2011 Chrysler Town and Country ranks 4th worst of 14 model years, with a complaint index of 77 and 773 complaints, most tied to the electrical system. NHTSA lists 3 recalls for this year, and owners report the median mileage at failure was 67,800 miles.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
77/100
#4 of 14 Town and Country years
Verdict
Avoid
vs. other years of this model
Complaints
773
unique NHTSA reports
Recalls
3
distinct NHTSA campaigns
Crashes
10
reported in complaints
Fires
12
Injuries
20
Top issue
Electrical System
Best nearby year
2013
rated Good
NHTSA overall rating
Not rated
EPA combined MPG
20
17 city / 25 hwy
Injuries / deaths
20 / 0

Top 2011 Chrysler Town and Country problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System528 (68%)
  2. Engine126 (16%)
  3. Fuel System110 (14%)
  4. Brakes72 (9%)
  5. Other63 (8%)
  6. Structure & Body48 (6%)
  7. Transmission & Powertrain39 (5%)
  8. Airbags24 (3%)
  9. Steering21 (3%)
  10. Visibility & Wipers19 (2%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • Owners report sudden smoke or fire originating from electrical wiring, including behind door panels and taillights.
  • Some describe airbags failing to deploy in moderate-speed rear-end or frontal collisions.
  • Several report rear brakes overheating, smoking, or catching fire during normal driving.
  • Owners describe unexpected engine surges or stalling at highway speed accompanied by steering shake.
  • A tire failure was reported while backing at low speed, described as an explosion of the rear tire.
2011 Chrysler Town and Country complaints: complaints filed per quarter932011 Q12013 Q12015 Q12017 Q12019 Q12021 Q12023 Q12025 Q2
773 complaints filed with NHTSA from 2011 Q1 to 2026 Q1; peak 2015 Q1 (93).

2011 Chrysler Town and Country recalls

3 NHTSA recall campaigns list this model year.

  1. NHTSA 25V876000Dec 17, 2025Other86 vehicles

    Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

  2. NHTSA 14V234000May 7, 2014Electrical System644,757 vehicles

    Electrical system

    Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

    Risk: An overheated switch may result in a vehicle fire.

    Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

  3. NHTSA 11V315000Jun 8, 2011Steering11,096 vehicles

    Steering:column

    Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.

    Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.

    Remedy: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.

2011 Chrysler Town and Country fuel economy and fuel cost

City
17 MPG
Highway
25 MPG
Combined
20 MPG
Annual fuel cost (EPA)
$3,250
15,000 mi/yr
Fuel
Gasoline or E85
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2011 compared with other Town and Country years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’10’11’12’13’14’15’16’17’18
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2009Avoid85707619
2010Avoid1001,556519
2011Avoid77773320
2012Caution54634520
2013Good46681420

All Chrysler Town and Country years: best and worst →

Frequently asked questions

Is the 2011 Chrysler Town and Country reliable?
Compared to other Town and Country years, 2011 ranks poorly, 4th worst out of 14 years tracked, with a complaint index of 77 and a verdict of Avoid.
What are the most common problems with the 2011 Chrysler Town and Country?
NHTSA complaint data shows the electrical system accounts for 68% of complaints (528 of 773), followed by engine issues at 16% and fuel system issues at 14%.
Does the 2011 Chrysler Town and Country have recalls?
NHTSA lists 3 recall campaigns for this model year, covering electrical system window switches, steering column pivots, and a wheelchair retractor recall affecting multiple vehicle brands.
At what mileage do problems typically show up on the 2011 Town and Country?
Across all problem areas, the median mileage at failure was 67,800 miles, though electrical system complaints had a median of 73,307 miles and brake complaints a median of 42,500 miles.
How does the 2011 model compare to other Town and Country years?
The 2011 model's complaint index of 77 is worse than most other years, though not as high as 2010's index of 100 or 2008's index of 92, which are also rated Avoid.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.