YearToAvoid

2011 Chrysler Town and Country Steering Problems

NHTSA lists 21 steering complaints for the 2011 Chrysler Town and Country, 3% of its 773 total complaints for the year, with a median failure mileage of 79,949 miles. A 2011 recall (campaign 11V315000) covered a steering column pivot issue on related Chrysler/Dodge/Jeep models that year.

Steering complaints
21
3% of 773 complaints
All complaints this year
773
Crashes reported
0
Fires reported
0
Injuries reported
0
Median mileage
79,949 mi
Related recalls
1

Typical steering symptoms owners report

  • Owners describe oversensitive or oversteering behavior that makes the van feel unstable and prone to drifting between lanes, even after software updates to the PCM, WIN, and steering sensor modules.
  • Front tires show cupping and feathering on the outside edges at low mileage, which some owners tie to caster alignment or front-end component design rather than tire quality.
  • Steering wheel shimmies or shakes at highway speeds, often occurring together with braking and reported as worsening over time from occasional to constant.
  • Power steering pump failures were reported, with one owner stating the pump needed replacement three times.
  • Some owners linked shifting difficulty, such as trouble moving from park into reverse or drive, to steering-related complaints filed alongside a separate Takata airbag recall mention.

When 2011 Chrysler Town and Country steering complaints were filed

First complaint Sep 12, 2011, latest Oct 1, 2024.

2011 Chrysler Town and Country steering complaints: complaints filed per month3Sep 2011Jul 2015Jul 2016Mar 2018Jan 2019Sep 2022
21 complaints filed with NHTSA from Sep 2011 to Oct 2024; peak Mar 2018 (3).

Steering recalls for the 2011 Chrysler Town and Country

  1. NHTSA 11V315000Jun 8, 2011Steering11,096 vehicles

    Steering:column

    Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.

    Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.

    Remedy: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.

Steering complaints by Town and Country model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 2005121 (14%)
  2. 2006110 (26%)
  3. 200720 (9%)
  4. 200895 (5%)
  5. 200936 (5%)
  6. 2010128 (8%)
  7. 201121 (3%)
  8. 201216 (3%)
  9. 201326 (4%)
  10. 201422 (3%)
  11. 201513 (3%)
  12. 201611 (2%)
  13. 20170 (0%)
  14. 20180 (0%)

Frequently asked questions

How many steering complaints does the 2011 Chrysler Town and Country have?
NHTSA lists 21 steering complaints for the 2011 Town and Country, which is 3% of the 773 total complaints filed for that model year.
Is there a steering recall for the 2011 Chrysler Town and Country?
A 2011 recall, campaign 11V315000, addressed a steering column pivot rivet issue, though it was issued primarily for related Dodge, Jeep, and Chrysler models built that year. Dealers were told to inspect rivet presence and alignment and repair the steering column pivot free of charge.
At what mileage do steering problems typically show up?
The median mileage at failure for steering complaints on this model year is 79,949 miles, though some owners reported tire cupping and oversteer issues as early as 3,000 to 3,500 miles.
Were there any crashes or injuries linked to steering complaints?
NHTSA data shows zero crashes, zero fires, and zero injuries reported among the 21 steering complaints for the 2011 Town and Country.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.