2020 Chrysler Pacifica Electrical System Problems
NHTSA lists 65 Electrical System complaints for the 2020 Chrysler Pacifica, 38% of its 170 total complaints for the year. Two fires were reported and two related recalls cover the PHEV battery pack and transmission wiring connector.
- Electrical System complaints
- 65
- 38% of 170
- Crashes reported
- 0
- Fires reported
- 2
- Injuries reported
- 0
- Median mileage
- 52,000 mi
- Related recalls
- 2
Typical electrical symptoms owners report
- Owners report sudden complete electrical system failure while driving, with the display warning of an imminent shutdown, the transmission disengaging, and all components turning on and off before total shutoff.
- Some vehicles entered limp mode at freeway speed after a check engine light and a "service electrical system" message, dropping to 40 mph, locking into park, and triggering grinding noises and random wiper activation.
- Multiple reports describe the vehicle stalling on the freeway, refusing to move out of park, and stranding occupants, sometimes repeatedly.
- Start/Stop battery failures left some vehicles unable to start or unlock doors, with owners describing this as a recurring factory issue even after warranty repair.
- Two fire incidents were reported: one starting near the second-row seat and one from the battery pack while charging in a garage, with fire crews measuring the battery at 350 degrees.
- Owners also report doors unlocking or flying open on their own at high speed, and one case of loss of motive power with no warning lights that recurred after dealer repair.
When 2020 Chrysler Pacifica electrical complaints were filed
First complaint Jan 16, 2022, latest Sep 14, 2026.
Electrical System recalls for the 2020 Chrysler Pacifica
- NHTSA 26V362000Jun 4, 2026Electrical System17,277 vehiclesPark Outside
Electrical system:propulsion system:traction battery
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
- NHTSA 23V010000Jan 17, 2023Electrical System67,117 vehicles
Electrical system:wiring:connectors/plugs/receptacles
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Electrical System complaints by Pacifica model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many electrical system complaints does the 2020 Chrysler Pacifica have?
- NHTSA lists 65 Electrical System complaints for the 2020 Pacifica, which is 38% of the 170 total complaints filed for that model year.
- Is there a recall for the 2020 Chrysler Pacifica electrical system?
- Yes. Recall 26V362000 covers 2020-2022 Pacifica PHEV battery packs that may cause a fire even when parked and off, and owners are told not to charge and to park outside. Recall 23V010000 covers 2017-2023 PHEVs with a transmission wiring connector that may short circuit and cause unexpected engine shutdown.
- Did the 2020 Pacifica electrical problems cause any fires?
- NHTSA data shows 2 fire incidents tied to Electrical System complaints for the 2020 Pacifica, with no reported crashes or injuries.
- At what mileage do 2020 Pacifica electrical failures typically occur?
- The median mileage at failure for Electrical System complaints on the 2020 Pacifica is 52,000 miles.
- How does the 2020 Pacifica compare to other years for electrical complaints?
- The 2020 Pacifica's 38% share of complaints tied to the Electrical System is higher than 2017 (26%), 2018 (33%), 2019 (31%), 2022 (27%), 2023 (28%), and 2024 (31%), though lower than 2021's 41%.