2021 Chrysler Pacifica Electrical System Problems
NHTSA lists 151 electrical system complaints for the 2021 Chrysler Pacifica, 41% of all 368 complaints filed for that year, with a median failure mileage of 18,000 miles. Two related recalls cover the PHEV battery pack and a transmission wiring connector, tied to 3 crashes, 1 fire, and 1 injury.
- Electrical System complaints
- 151
- 41% of 368
- Crashes reported
- 3
- Fires reported
- 1
- Injuries reported
- 1
- Median mileage
- 18,000 mi
- Related recalls
- 2
Typical electrical symptoms owners report
- Vehicle suddenly loses power or shuts off while driving at highway speeds, displaying messages like 'Service Charging System' or 'Service Hybrid Electric System.'
- Gear selector or ignition fails to respond after parking and unplugging from a charging station, requiring multiple restart attempts.
- Vehicle decelerates unexpectedly with an unresponsive gas pedal, forcing drivers to steer around traffic to reach the shoulder.
- Blind spot and front sensor warnings fail to alert drivers to nearby objects, leading to collisions while backing up.
- Dashboard flashes repeated warnings such as 'Front Parksense Unavailable' alongside a self-initiated shutdown to park.
- Hybrid system faults cause the van to be limited to a low top speed after restart, making highway driving unsafe.
When 2021 Chrysler Pacifica electrical complaints were filed
First complaint Apr 30, 2021, latest Sep 11, 2026.
Electrical System recalls for the 2021 Chrysler Pacifica
- NHTSA 26V362000Jun 4, 2026Electrical System17,277 vehiclesPark Outside
Electrical system:propulsion system:traction battery
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
- NHTSA 23V010000Jan 17, 2023Electrical System67,117 vehicles
Electrical system:wiring:connectors/plugs/receptacles
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Electrical System complaints by Pacifica model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How common are electrical system complaints on the 2021 Chrysler Pacifica?
- NHTSA lists 151 electrical system complaints for the 2021 Pacifica, which is 41% of the 368 total complaints filed for that model year.
- Is there a recall for electrical problems on the 2021 Chrysler Pacifica?
- Yes. Campaign 26V362000 covers a PHEV battery pack fire risk requiring owners to park outside, and campaign 23V010000 covers a transmission wiring connector that can short circuit and cause unexpected engine shutdown.
- At what mileage do electrical problems typically show up on the 2021 Pacifica?
- NHTSA data shows a median mileage of 18,000 miles at the time electrical failures were reported.
- Have electrical failures caused crashes or fires on the 2021 Pacifica?
- NHTSA records 3 crashes, 1 fire, and 1 injury linked to electrical system complaints on the 2021 Pacifica.