YearToAvoid

2019 Chrysler Pacifica Electrical System Problems

NHTSA lists 95 Electrical System complaints for the 2019 Chrysler Pacifica, 31% of its 311 total complaints that year. Median mileage at failure was 18,179 miles. A related recall (19V348000) covers a loose battery ground connection tied to the stop/start system.

Electrical System complaints
95
31% of 311
Crashes reported
2
Fires reported
3
Injuries reported
1
Median mileage
18,179 mi
Related recalls
3

Typical electrical symptoms owners report

  • Owners report the engine stop/start system re-engaging with a shudder, sometimes delaying acceleration into traffic.
  • Some describe the keyless entry button on the sliding doors failing to unlock the vehicle when the fob is left inside.
  • Owners report a persistent 'service shifter' warning message that returns even after dealer service visits.
  • Some describe shuddering, intermittent acceleration, a burnt rubber smell, and the engine knocking or shutting off in park.
  • Owners report the Uconnect/radio/backup camera system freezing, requiring the vehicle to be turned off and restarted.
  • Some describe the vehicle failing to start in cold weather multiple times, with the 12V battery replaced but the problem recurring.

When 2019 Chrysler Pacifica electrical complaints were filed

First complaint May 9, 2019, latest Sep 22, 2026.

2019 Chrysler Pacifica electrical system complaints: complaints filed per quarter112019 Q22020 Q32021 Q42023 Q12024 Q12025 Q22026 Q2
95 complaints filed with NHTSA from 2019 Q2 to 2026 Q3; peak 2023 Q2 (11).

Electrical System recalls for the 2019 Chrysler Pacifica

  1. NHTSA 23V010000Jan 17, 2023Electrical System67,117 vehicles

    Electrical system:wiring:connectors/plugs/receptacles

    Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

  2. NHTSA 19V348000May 9, 2019Electrical System198,731 vehicles

    Electrical system:12v/24v/48v battery

    Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

    Risk: A loss of power steering assist or a stall can increase the risk of crash.

    Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

  3. NHTSA 18V524000Aug 9, 2018Electrical System12,779 vehicles

    Electrical system:wiring:front underhood

    Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Risk: A vehicle stall can increase the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Electrical System complaints by Pacifica model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20161 (50%)
  2. 2017397 (26%)
  3. 2018287 (33%)
  4. 201995 (31%)
  5. 202065 (38%)
  6. 2021151 (41%)
  7. 202258 (27%)
  8. 202342 (28%)
  9. 202413 (31%)
  10. 20251 (4%)

Frequently asked questions

How common are electrical problems on the 2019 Chrysler Pacifica?
NHTSA lists 95 Electrical System complaints for the 2019 model year, which is 31% of the 311 total complaints filed for that year.
Is there a recall for electrical issues on the 2019 Pacifica?
Yes. Recall 19V348000 covers 2017-2019 Pacifica vehicles with engine stop/start systems where a loose battery ground connection may cause intermittent loss of power steering assist and/or a stall.
At what mileage do electrical failures typically show up?
NHTSA data shows a median mileage of 18,179 miles at failure for electrical system complaints on the 2019 Pacifica.
Did electrical complaints on the 2019 Pacifica involve fires or crashes?
Among the 95 Electrical System complaints, NHTSA records 2 crashes, 3 fires, and 1 injury.
How does the 2019 Pacifica compare to other years for electrical complaints?
The 31% share for 2019 is close to 2018's 33% and 2017's 26%, and lower than 2021's 41%, based on NHTSA's year-by-year complaint data.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.