YearToAvoid

2017 Chrysler Pacifica Electrical System Problems

NHTSA lists 397 electrical system complaints for the 2017 Chrysler Pacifica, about 26% of its 1,521 total complaints. The median mileage at failure was 25,500. Several recalls, including one for battery ground connections causing stalls, cover this system.

Electrical System complaints
397
26% of 1,521
Crashes reported
2
Fires reported
4
Injuries reported
5
Median mileage
25,500 mi
Related recalls
5

Typical electrical symptoms owners report

  • Vehicle suddenly shuts off while driving at various speeds and displays a message that it must be placed in park before restarting.
  • Push-to-start ignition randomly fails to start the vehicle or locks doors from the inside after pressing the start button.
  • Instrument panel and speedometer malfunction, including a display showing incorrect speed or gauges failing to illuminate.
  • Electrical short in a wiring pigtail near the air compressor led to an under-hood fire.
  • Complete electrical failure during a side-impact collision caused airbags not to deploy and windows, radio display, and lights to malfunction simultaneously.
  • Vehicle loses power and stalls at low speed, sometimes recurring at a stop light, requiring a restart.

When 2017 Chrysler Pacifica electrical complaints were filed

First complaint Aug 17, 2016, latest Sep 20, 2026.

2017 Chrysler Pacifica electrical system complaints: complaints filed per quarter292016 Q32017 Q42019 Q12020 Q22021 Q32023 Q12024 Q22025 Q3
397 complaints filed with NHTSA from 2016 Q3 to 2026 Q3; peak 2019 Q4 (29).

Electrical System recalls for the 2017 Chrysler Pacifica

  1. NHTSA 23V010000Jan 17, 2023Electrical System67,117 vehicles

    Electrical system:wiring:connectors/plugs/receptacles

    Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

  2. NHTSA 19V348000May 9, 2019Electrical System198,731 vehicles

    Electrical system:12v/24v/48v battery

    Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

    Risk: A loss of power steering assist or a stall can increase the risk of crash.

    Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

  3. NHTSA 18V524000Aug 9, 2018Electrical System12,779 vehicles

    Electrical system:wiring:front underhood

    Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Risk: A vehicle stall can increase the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

  4. NHTSA 18V332000May 17, 2018Electrical System4,815,661 vehicles

    Electrical system:wiring

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

  5. NHTSA 18V049000Jan 11, 2018Electrical System153,859 vehicles

    Electrical system:software

    Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

    Risk: An engine stall can increase the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

Electrical System complaints by Pacifica model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20161 (50%)
  2. 2017397 (26%)
  3. 2018287 (33%)
  4. 201995 (31%)
  5. 202065 (38%)
  6. 2021151 (41%)
  7. 202258 (27%)
  8. 202342 (28%)
  9. 202413 (31%)
  10. 20251 (4%)

Frequently asked questions

How many 2017 Chrysler Pacifica owners reported electrical system problems?
NHTSA lists 397 electrical system complaints for the 2017 Pacifica, which is about 26% of the 1,521 total complaints filed for that model year.
Is there a recall for the 2017 Chrysler Pacifica electrical system?
Yes. NHTSA recall 19V348000 covers 2017-2019 Pacifica vehicles with a loose battery ground connection that could cause intermittent loss of power steering assist or a stall. Other electrical-related recalls include 18V049000 for engine control software and 23V010000 for PHEV transmission wiring.
At what mileage do these electrical problems usually appear?
The median mileage at failure among reported cases is 25,500 miles.
Did the electrical issues cause any crashes or fires?
NHTSA data tied to this complaint area for the 2017 Pacifica shows 2 crashes, 4 fires, and 5 injuries reported.
How does 2017 compare to other Pacifica model years for electrical complaints?
The 2017 Pacifica had 397 electrical complaints (26% share), while 2018 had 287 complaints (33% share) and 2021 had 151 complaints (41% share), showing electrical issues affected multiple model years.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.