Are electrical problems common on the 2019 Chrysler Pacifica Plug-in Hybrid?

Yes. NHTSA data shows 22 of the 45 total complaints for this model year, or 49%, involve the Electrical System, the highest share among model years listed.

Is there a recall for the 2019 Pacifica Plug-in Hybrid's electrical system?

Yes. Recall 20V334000, reported June 9, 2020, covers a 12-volt isolator post behind the driver's seat that may develop high resistance on 2017-2020 Pacifica Plug-in Hybrid vehicles.

At what mileage do these electrical issues typically show up?

NHTSA complaint data lists a median mileage of 13,860 miles at failure for Electrical System complaints on this model year.

Did the electrical problems cause any crashes or injuries?

NHTSA records list zero crashes, zero fires, and zero injuries linked to these Electrical System complaints for the 2019 Pacifica Plug-in Hybrid.

2019 Chrysler Pacifica Plug-in Hybrid Electrical System Problems

The Electrical System accounts for 22 of 45 complaints (49%) filed on the 2019 Chrysler Pacifica Plug-in Hybrid, with a median failure mileage of 13,860 miles. A related recall (20V334000) covers a 12-volt isolator post issue behind the driver's seat.

Electrical System complaints: 22; 49% of 45
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 13,860 mi
Related recalls: 1

Typical electrical symptoms owners report

Owners report the vehicle displaying "Service Charging System" and losing all propulsion or traction power, sometimes while idling at a stop light.
Some drivers describe total loss of electrical power and stalling at highway speed, with the vehicle freezing in an odd electrical state and refusing to restart for several minutes.
Several complaints describe the vehicle entering limp mode at moderate speed, with electrical features like adaptive cruise, blind spot monitoring, and automatic braking shutting off at once.
One owner reported smoke and a rotten-egg smell from the battery area behind the driver's rear quarter panel while the vehicle was plugged in and charging, prompting a fire department response.
Others report the navigation, radio, and climate control systems failing together after a failed software update, with the dealer unable to restore function.
One owner reported the backup camera image freezing on screen after shifting from reverse to drive, requiring a full vehicle restart to clear.

When 2019 Chrysler Pacifica Plug-in Hybrid electrical complaints were filed

First complaint Feb 20, 2019, latest Nov 30, 2024.

22 complaints filed with NHTSA from Feb 2019 to Nov 2024; peak Nov 2022 (3).

Electrical System recalls for the 2019 Chrysler Pacifica Plug-in Hybrid

NHTSA 20V334000Jun 9, 2020Electrical System23,079 vehicles
Electrical system:wiring:interior/under dash
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Risk: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Electrical System complaints by Pacifica Plug-in Hybrid model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201731 (39%)
201885 (38%)
201922 (49%)
202025 (43%)
202113 (50%)
202240 (34%)
202314 (35%)
20247 (27%)
20251 (100%)

Frequently asked questions

Are electrical problems common on the 2019 Chrysler Pacifica Plug-in Hybrid?: Yes. NHTSA data shows 22 of the 45 total complaints for this model year, or 49%, involve the Electrical System, the highest share among model years listed.
Is there a recall for the 2019 Pacifica Plug-in Hybrid's electrical system?: Yes. Recall 20V334000, reported June 9, 2020, covers a 12-volt isolator post behind the driver's seat that may develop high resistance on 2017-2020 Pacifica Plug-in Hybrid vehicles.
At what mileage do these electrical issues typically show up?: NHTSA complaint data lists a median mileage of 13,860 miles at failure for Electrical System complaints on this model year.
Did the electrical problems cause any crashes or injuries?: NHTSA records list zero crashes, zero fires, and zero injuries linked to these Electrical System complaints for the 2019 Pacifica Plug-in Hybrid.